Network Management - Network Client Consulting - Vice President

JPMorgan Chase · Kwun Tong

Markets move fast - your insights can help clients move faster and smarter. You’ll simplify complex market and infrastructure developments into insights that help institutional investors and internal partners navigate change and make informed decisions. We’ll give you regional scope, senior stakeholder access, and opportunities to grow your client consulting and thought-leadership skills. If you enjoy blending market expertise, client engagement, and practical problem-solving, you’ll thrive here.

As a Vice President within the Network Client Consulting (NCC) team, you provide market expertise and strategic consultation to help clients and internal partners navigate change across custody and post-trade services. You’ll translate market, regulatory, and industry developments into actionable implications for clients’, operating models, and service delivery. You’ll partner closely with Sales, Product, Client Service, and operational teams to shape client-ready messaging and solutions. You’ll help deepen relationships by delivering timely insights, training, and high-quality client materials. You’ll work in a collaborative, high-accountability environment where clarity, judgement, and follow-through matter.

Network Client Consulting sits within the broader Network Management function that provides strategic oversight of the firm’s agent banks and financial market infrastructures (FMIs), ensuring that providers supporting principal and client business meet the firm’s rigorous standards. The NCC team brings the client lens to market change, helping ensure insights are practical, consistent, and tailored to real operating needs. You’ll collaborate with regional and global stakeholders and contribute to market advocacy priorities that improve outcomes for clients and the business.

Job responsibilities

Serve as a trusted market expert for internal and external clients by delivering timely insights, proactive consultation, and tailored guidance
Translate market structure, regulatory, and industry developments into clear client impact assessments
Partner with sales, product, client service, and operations to gather market intelligence and coordinate effective client responses to change
Build and deliver client-ready materials including briefings, presentations, FAQs, and executive summaries that support engagement and decision-making
Design and deliver training sessions that strengthen client understanding of markets, industry developments, and service capabilities
Support commercial outcomes by contributing to client meetings, due diligence visits, and responses to Requests for Proposal and Requests for Information
Advocate for client needs by bringing structured feedback into internal prioritization and solution design discussions
Collaborate with regional stakeholders to maintain consistent messaging and high standards across client communications
Apply analytical and problem-solving skills to develop practical, implementable recommendations for diverse client operating models
Manage multiple priorities with strong judgement, attention to detail, and reliable execution in a fast-paced environment

Required qualifications, capabilities, and skills

At least 7 years of experience in financial services, with relevant exposure to securities services and/or institutional client coverage
Strong understanding of custody and post-trade concepts, market practices, and the institutional client environment
Proven ability to translate complex topics into clear, actionable messages tailored to different audiences
Strong written and spoken English communication skills, including the ability to produce polished client materials
Experience building effective working relationships across cross-functional partners (e.g., sales, product, operations, client service)
Strong analytical and problem-solving skills with a track record of developing practical solutions
Strong presentation and facilitation skills, including delivering training or briefings to varied audiences
Ability to manage multiple priorities, meet deadlines, and maintain high quality standards under time pressure
Sound judgement and attention to detail when assessing client impact and recommended actions
Willingness to travel within the region approximately two to three times per year

Preferred qualifications, capabilities, and skills

Business-level proficiency in Japanese, Mandarin, or Korean
Strong knowledge of global custody and/or direct custody operating models
Experience supporting collateral management and/or prime brokerage clients or products, creating client briefings tied to regulatory or market-structure change
Demonstrated ability to deliver client-facing consultation, insights, or advisory support to internal and/or external stakeholders
Familiarity with financial market infrastructures (e.g., central securities depositories, payment systems, central counterparties)
Experience contributing to due diligence processes and complex client questionnaires
Comfort engaging senior stakeholders and presenting to executive-level audiences

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Advise institutional clients with market insights that shape custody and post-trade outcomes.

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