Quality Systems & Audit (Document Control Analyst)

Harman · Mexico

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A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

Introduction: A Career at HARMAN Automotive

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.

• Engineer audio systems and integrated technology platforms that augment the driving experience
• Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence
• Advance in-vehicle infotainment, safety, efficiency, and enjoyment

What You’ll Be Part Of

 The Document Control Analyst is responsible for managing Harman’s documentation related to the Quality Management System (QMS). He or she ensures the accuracy, quality, and integrity of the documented information in accordance with internal BMS requirements, customer requirements, IATF 16949, and ISO 14001. The Document Control Analyst is the designated representative for the Querétaro site. This role supports the company’s compliance with the records retention policy, protects information, and retrieves data

effectively.

Supervisory Responsibilities:

• Supervise document control specialist team.
• As a part of the supervisory responsibilities, if there is not an employee attending the process, the direct boss will have to attend the process or assign the activities to another employee (with equal qualifications).

How You’ll Make An Impact

• Administration of HARMAN's Quality Management System (Business Management System).
• Receives and processes DCRs (document control requests) to handle the review and modification of documents.
• Support for local process owners in creating process documentation to ensure compliance with IATF 16949, specific customer requirements, and ISO 14001.
• Ensures that local QMS documentation complies with global QMS requirements.
• Responsible for verifying, issuing, and distributing the relevant QMS documents that properly complete the document control process.
• Local BM representative to serve as the point of contact between the local BMS and the local process expert.
• Responsible for the migration and integration of local processes into BMS.
• Identifying on-site employees' process-related training needs and taking local requirements into account.
• Support local process experts in carrying out their process responsibilities.
• Training and support for local employees and process owners in document control and record-keeping procedures.
• Assistance with internal and external audits.
• Monitors and reports monthly on the performance of the local document control process.
• Identify and log issues related to QMS documentation.
• Initiate, recommend, or provide solutions through the established communication channels for documentation issues.
• Manage the record control process.
• Track documentation received from external sources.
• Manage document archive control.

What Makes You A Strong Fit

• Core competencies: Integrity, Innovation, Inclusion, Teamwork & Respect, Excellence.
• High School Diploma or Technical Degree.
• 3 years of experience in similar role.
• Knowledge of Quality Systems (documentation and records).
• Expert in Microsoft Office, including Word, Excel, Visio, and PowerPoint.
• Communication Skills (Oral and Written).
• Analyze, Plan, Organize, Diagnose.
• Management Skills.
• Initiative.
• Bilingual communication skills (spoken and written) in English: 70%.

Bonus Points if You Have

• Processes mapping and development.
• Able to plan and organize.
• Knowledge in continuous improvement, total quality philosophies.

Things To Know

• Be willing to work in an office and manufacturing facility, in Queretaro.
• Successfully complete a background investigation and drug screen as a condition of employment.

What You Can Expect

• Access to employee discounts on HARMAN and Samsung products (including JBL, Harman / Kardon, AKG, and others)
• Learning and development opportunities through our award-winning HARMAN University programs
• Wellness benefits designed to support your overall well-being
• An inclusive and diverse work environment that supports both your professional and personal development

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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