Campus Contracts Manager

Microsoft · Singapore

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Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Microsoft Cloud Operations and Innovation (CO+I) is the team behind the cloud. We are responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. We are looking for a passionate individual to help build the network that powers the world’s largest online services.  
  
Within CO+I, the Global Contracts Management (GCM) team is responsible for establishing a supply chain that can meet the ever-growing growth of the Microsoft Cloud and our customers. We support a portfolio of complex, multi-disciplinary, multi-billion, multi-year datacenter construction and lease projects. Furthermore, we support the Operations team that manages and runs the cloud assets. We are looking to fill a critical role of Campus Contracts Manager, which will focus on sourcing and contracting for successful delivery of Microsoft Datacenter projects in Singapore.  

This role is located in Singapore. 

This is a site based role but will be required to work at Microsoft Frasers Tower office at the initial stage.

Responsibilities:

Creates, maintains, and executes on multi-year sourcing strategy for several complex projects and/or purchasing opportunities, optimizing costs and ensuring continuity of supply and/or services. Integrates business specifications into request for information (RFI) and/or request for proposal (RFP) processes, manages supplier evaluation frameworks, and partners with suppliers to drive innovation and improvement. Leads contract and price negotiation activities and ensures alignment with cross-functional engagements. Applies end-to-end understanding of procurement processes to drive business impact and leads decision-making around workstream processes. Ensures adherence to policy and collaborates with senior stakeholders to drive consistency across supply chain requests. Routes original Purchase Orders and supervises procurement execution while ensuring procedural compliance. Monitors the impact of complex change orders and drives supplier and contractor performance management. Develops negotiation strategies and facilitates early business engagements with cross-functional leadership. Manages supplier activity and trains external stakeholders to improve supplier performance.Sourcing

• Creates, maintains, and executes on procurement contracting strategies for multiple complex data center construction projects and/or purchasing opportunities to ensure optimal cost and sufficient continuity of supply and services.
• Drives market intelligence and benchmarking across Microsoft. Works across functionally with senior stakeholders and consults with other industry experts to inform strategy with a global view. Leverages end-to-end sourcing and procurement expertise, market intelligence and benchmark data to identify, revise, and influence the definition of business requirements, manage conflicting priorities and tradeoffs, and resolve escalations to execute on contracting strategies and solutions.
• Integrates business specifications and contracting strategies for several complex purchasing areas into request for information (RFI) and/or request for proposal (RFP) processes. Collaborates cross-functionally to define and manage supplier scorecard criteria (e.g., key performance indicators [KPIs], Service Level Agreements [SLAs]), coordinates supplier performance/recovery reviews, and drives corrective actions.  
• Actively partners with strategic sourcing team and suppliers to identify and drive continuous improvement and risk management opportunities by evaluating procedural, operational, and/or environmental factors, analyzing root causes of issues, sharing insights with key stakeholders, and influencing the adoption of needed improvements.

Compliance

• Applies an end-to-end understanding of procurement processes and policies, and the tradeoffs between Microsoft and key suppliers to drive business impact by applying market intelligence to define, develop, and influence the adoption of channel strategies cross-functionally and/or cross-regionally that enable scalable execution with consistency, accuracy, quality, and timeliness of delivery. Leads decision making around the execution and evolution of various workstream processes, identifies and seeks solutions to compliance areas/gaps, and influences leadership to drive change internally and/or externally.
• Ensures adherence to policy, educates stakeholders and suppliers on policy compliance, and drives the remediation and resolution of sourcing issues. Influences current and future policy direction as needed to mitigate risks across business units and enable suppliers to meet business requirements.
• Collaborates with senior Procurement stakeholders to ensure awareness of Service Level Agreements (SLAs) and/or defined milestones and deliverables, and to drive timeliness, accuracy, quality, and consistency across supply chain requests. Serves as subject matter expert on the SLA, milestones, and/or deliverables, and manages any escalations related to policy non-compliance. Leverages data to anticipate and mitigate risk and negative business impacts by ensuring compliance with agreed-upon terms, communicating delay potential to stakeholders, and driving the execution of contingency plans cross-functionally and/or cross-regionally as needed.

Procurements and Contracts

• Leads contract and price negotiation activities for multiple purchasing categories cross-functionally and ensures that price, capacity, and strategic business needs are met, while also reflecting Microsoft's cross-functional engagements with suppliers. Anticipates negotiation setbacks, proactively drives action to mitigate contract disagreements, and coaches others on negotiation best practices across internal sourcing teams.
• Processes or supports stakeholder procurement requests for complex purchasing categories via engagement and/or leveraging workflow process or technology, where applicable in support of product and service requirements. Manages the resolution of escalated pricing issues raised.
• Executes contracts and complies with established control processes to ensure delivery and execution on contracts in alignment with business requirements. 
• Serves as a primary point of contact for identifies risks and roadblocks to contract execution and drives action internally and/or externally to resolve and/or escalate, as appropriate. 
• Monitors and mitigates the impact of change orders to the underlying business case, and partners cross-functionally to adjust impact models.

Stakeholder Collaboration

• Drives early business engagements for complex business areas or purchasing categories with cross-functional leadership including planning, strategic sourcing, cost, engineering, quality, construction, project managers, to define and drive action on supply solutions and strategies, business requirements, optimal sourcing on spend/budget and align on priorities. 
• Facilitates industry and ecosystem engagements, and provides expert consultation with leadership teams on sourcing decisions and optimizations that can be deployed at scale.
• Manages supplier activity and progress across multiple accounts and complex purchasing categories, developing and executing supplier account plans detailing mutual priorities and focus for the supplier relationship for the upcoming period. Trains external stakeholders during onboarding, and identifies engagement programs to improve supplier performance to achieve business goals.

Qualifications:

Required/Minimum Qualifications

• Bachelor's Degree in Engineering, Management, Supply Chain or related field and 10+ years experience in Construction Project Management, Supply Chain, and Operations
• Extensive experience in sourcing, procurement and contract execution management on large complex Construction and Capital Projects is an essential requirement for this role. 
• Strong commercial understanding and experience negotiation with General Civil Contractor/ Trade Contractor and similar.
• Knowledge of data center industry, and / or mission critical experience and experience managing a variety of project delivery methods - ability to collaborate with a project team in defining risk and developing the appropriate contracting and compensation approaches

While not required, we also look for the following Preferred Qualifications:

Knowledge of at least two of the following industry template and standards are preferred:    

• FIDIC (Fédération Internationale Des Ingénieurs-Conseils) contract forms 
• AIA (The American Institute of Architects) contract forms  
• CSI (Construction Specification Institute)  
• AACEI (Association for the Advancement of Cost Engineering) 
• SCEA (Society of Cost Estimating and Analysis) 
• RICS (The Royal Institution of Chartered Surveyors) 

Background Check Requirements: 

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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