Senior Manager, Head of Supply Management
Globe Telecom · Ncr
Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!
The AVP – Supply Management leads the end-to-end supply ecosystem for the GCash Superapp, overseeing the strategy, performance, and lifecycle management of vouchers, rewards, offers, and partner-provided products. This role is responsible for driving category management, assortment planning, supply governance, and partner alignment to ensure a diverse, high-quality, and scalable supply portfolio.
Working closely with Sales, Marketing, Trade Marketing, and Product teams, the Senior Manager will develop supply strategies that support business growth, user engagement, and marketplace performance. The ideal candidate has strong experience in marketplace operations, fintech, e-commerce, or related industries and is passionate about building scalable systems that deliver value to both users and partners.
You will be responsible for the following:
Lead and manage the end-to-end supply ecosystem of the GCash Superapp, including vouchers, rewards, offers, and partner-provided products.
Develop and execute supply strategies that ensure diversity, freshness, relevance, and optimal performance across categories and customer segments.
Drive category management initiatives, including category definition, assortment planning, supply prioritization, rationalization, and lifecycle management.
Partner closely with Sales, Trade Marketing, Marketing, and Product teams to align supply plans with commercial objectives, demand forecasts, and campaign requirements.
Ensure supply readiness by maintaining compatibility across app discovery channels and ensuring all offers meet quality and operational standards.
Collaborate with Sales teams to align partner acquisition pipelines with business priorities and demand requirements.
Establish and implement supply governance frameworks, including quality standards, operational controls, and risk management processes.
Monitor supply performance and continuously optimize assortment, offer structures, and supply velocity to maximize user engagement and business outcomes.
Develop scalable processes, systems, and operating models that support long-term marketplace growth.
We are looking for:
A strategic and commercially driven leader with strong marketplace, fintech, or e-commerce experience.
Strong category management and assortment planning capabilities.
Ability to build scalable frameworks, standards, and processes in a fast-paced and evolving environment.
Strong analytical and data-driven decision-making skills.
Excellent stakeholder management and cross-functional collaboration abilities.
Proven ability to influence teams and drive alignment across multiple business functions.
Strong problem-solving skills with a proactive and results-oriented mindset.
Ability to balance strategic planning with operational execution.
Key Qualifications:
Bachelor's degree in Business, Marketing, Economics, Management, or a related field.
At least 8 years of experience in marketplace operations, supply management, category management, fintech, e-commerce, retail, or related industries.
Proven experience managing product assortments, supply ecosystems, partner portfolios, or marketplace categories.
Strong understanding of supply performance metrics, including availability, utilization, redemption, conversion, and supply velocity.
Experience working with cross-functional teams such as Sales, Marketing, Trade Marketing, Product, and Operations.
Demonstrated ability to establish governance frameworks, operational standards, and scalable business processes.
Strong analytical skills with experience translating data into actionable business recommendations.
Experience leading teams and managing complex stakeholder relationships.
Success in this Role:
Build and maintain a healthy, scalable, and diverse supply ecosystem that supports user growth and engagement.
Establish a category management framework that drives effective supply acquisition, prioritization, and lifecycle management.
Deliver strong supply performance through optimized availability, redemption, utilization, and conversion metrics.
Create reliable supply management processes and governance standards that support sustainable business growth.
Provide actionable insights and analytics that enable data-driven decision-making and measurable business outcomes.
What We Offer
Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package