Liquid Cooling - Product Offering Manager (Asia)
Vertiv · Malaysia
Liquid Cooling – Product Offering Manager (Asia)
Position Summary/Objectives of Incumbent:
A Liquid Cooling – Product Offering Manager is responsible for the end-to-end lifecycle, strategic direction and commercial success of Liquid Cooling products within Data Center environments. They bridge the gap between technical engineering teams and market needs, focusing on high-density cooling solutions like CoolChip.
Responsibilities:
- Product Strategy and Roadmap Development: Define and maintain the long-term roadmap for CDU products, aligning them with market trends in AI, high-performance computing (HPC), and sustainability goals.
- Market Analysis and "Voice of Customer" (VoC): Conduct competitor analysis and gather customer feedback to identify requirements for new features or products, ensuring the offering meets specific industry needs.
- Product Lifecycle Management: Manage the entire product lifecycle from conceptualization and development to launch and eventual phase-out, ensuring profitability and market relevance.
- Business Case and Financial Ownership: Develop business cases for new products, set pricing strategies, and manage product line profitability, including volume forecasts and margin analysis.
- Technical Product Positioning: Act as the subject matter expert (SME) on CDU technology, providing technical insights to cross-functional teams and translating complex technical features into clear value propositions for marketing and sales collateral.
- Cross-functional Leadership: Collaborate with engineering, R&D, manufacturing, quality, and sales teams to ensure successful product development and on-time delivery.
- Sales Enablement and Support: Create sales tools, presentations, competitive comparisons, and white papers. Provide SME (Subject Matter Expert) training program and act as a technical escalation point for complex client opportunities.
- Regulatory Compliance: Ensure products comply with industry standards and safety regulations
Employees reporting to Incumbent
- Nil (Individual Contributor)
Main contacts within Company
- R&Ds, Sales & Pre-Sales Team, Asia Product & Solution team, Pricing, Supply Chain, Planner, Channel Team, Quality, Supply Chain and Service Team
Main contacts outside the Company
- Channel Partners, Customers, Contractors, Strategic partners, Consultant, & Government Agencies.
Education/Qualification:
- Bachelor's degree in Engineering (Mechanical or Thermal preferred) or Business
- 5–10+ years of experience in product management, with a strong preference for background in data center cooling, HVAC, or liquid cooling technologies.
- Strong technical understanding of liquid-to-liquid and liquid-to-air cooling systems, fluid dynamics, and heat exchangers.
- Experience with New Product Development (NPD) processes.
Specialist Knowledge:
Deep understanding of:
- Loop Management: Separation of facility water loops (FWS) from technology cooling loops (TCS).
- Coolant Quality: Filtration requirements and water chemistry management to protect server components.
- Control Systems: Precision regulation of flow, pressure, and temperature to prevent condensation and overheating
Practical Experience:
- Proven track record of taking complex hardware products from concept to market launch
- Experience developing multi-year product roadmaps and data-driven business cases that align with market shifts like AI-driven rack densities
- Hands-on experience or deep technical familiarity with Liquid Cooling CDUs, and secondary loop (TCS) management
Personal Characteristics:
- Holistically system mindset on entire data center ecosystem.
- Confidence to commit to a roadmap or pricing strategy even market standards are evolving.
- Persuasive communication skills, “translator” between deep-level engineering and commercial decision making.
- Obsessive focus on reliability and quality standards.
- Learning agility and the ability to stay abreast of technology trends and competitive landscape.
- Display strong communication and teamwork attributes working with internal and external stakeholders
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning over 130 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.