Product Manager - Whitespace Solutions
Vertiv · TW
POSITION SUMMARY
- Contributes to defining Data center Infrastructure Solutions products roadmap by consolidating Voice of Customer data to define market solutions primarily oriented, but not limited, to data center industry.
- Collaborate with cross-functional teams to ensure offering meets market needs.
- Defines product / solution requirements.
- Identifies value proposition.
- Subject Matter Expert for Datacenter whitespace Infrastructure Solutions for executive, marketing, and sales teams.
- Whitespace Infrastructure Solutions are complex products or solutions mostly related to manufactured units which consist of power distribution, liquid and air cooling.
RESPONSIBILITIES
- Analyze Voice of Customer and provide intelligent and effective ideas, proposals or solutions
- Analyze cost and propose improvements
- Analyze competitor products, documenting strengths, and deficiencies in core functionality.
- Define, develop, and administer customers facing product evaluation programs.
- Engage with Services team to define and implement Power Solutions service offering.
- Gather information and analyze new trends and technology
- Gather and consolidate market intelligence by interfacing with Sales team and Solution Architects.
- Collaborate with cross functional teams to implement new technology in Infrastructure Solutions offering.
- Perform and maintain patent reviews for new offerings. Document data and provide details while interfacing with legal team.
- Create and maintain Product Documentation including user brochures, presentations, manuals, and technical documentation. Provide support to regionalize documents as needed.
- Work with Product Marketing team on creation of White Papers, Application Notes, Case Studies, and Articles, Videos.
- Work with Product Marketing team on product launch preparation and product launch.
- Support Solution architects and Application engineers with solution proposals and technical studies.
- Provide on-site critical customer consultations when required.
- Interface with other Vertiv products and engineering teams to coordinate integration with other hardware and/or software solutions.
- Provide training.
QUALIFICATIONS
Mandatory:
- Bachelor’s or higher Degree in Electrical or Mechanical engineering
- 5+ years relevant industry experience.
- Experience in Data center design, build, commissioning or maintenance
- Technical expertise to translate customer needs/pain points to solutions
- Strong written/oral communication, especially in communicating customer needs and value propositions
- Proficiency with Microsoft Office suite, Smartsheet, and other business applications
- Informative knowledge about CAD, BIM and CFD tools.
- Research and analytical skills
- Propensity for innovation
- Effectively communicates technical information and complex ideas to technically diverse audiences.
Plus
Please note minimum and preferred requirements for education. This includes degrees, specializations and certifications.
PHYSICAL & ENVIRONMENTAL DEMANDS
- No special requirements. This is mostly office job with some traveling at meetings, conferences and other events. From time-to-time factory visit is required.
TIME TRAVEL REQUIRED
- 10%