Executive

EXL · Uttar Pradesh

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  • Handle customer accounts and outstanding receivables
  • Contact customers for payment status and details
  • Resolve payment-related queries and disputes
  • Maintain quality, productivity, and customer service standards
  • Demonstrate ownership and sound decision-making
  • Effectively manage workload and priorities
Customer account management and collections Payment follow-up and dispute resolution Strong communication and negotiation skills Good Excel and computer navigation skills Customer-focused and result-oriented approach

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