People & Culture Coordinator - Regent Kuala Lumpur (Pre-Opening)

IHG · Malaysia

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YOUR DAY TO DAY  

People and Colleague Support 

  • Provide administrative support to the People & Culture team in daily operations 

  • Support recruitment by scheduling interviews, preparing candidate files, sending correspondence and updating recruitment trackers 

  • Prepare onboarding materials and assist with orientation logistics for new colleagues 

  • Assist with end of service administration, including exit documentation and clearance forms 

  • Be a warm, approachable first point of contact for colleague queries, referring matters to the People & Culture Executive or Manager as needed 

  • Assist with day-to-day coordination of colleague services, including accommodation, the Colleague Restaurant, transport and medical appointments 

  • Help with routine checks and feedback collection for colleague services, and report issues to the team 

Engagement and Culture  

  • Assist with the logistics of colleague engagement events and activities, such as monthly team celebrations, festival celebrations, Service Week and the Employee Survey 

  • Help prepare invitations, notices, posters and presentation materials for colleague events and forums 

  • Support recognition programmes and celebrate colleague milestones such as birthdays and service anniversaries 

Administration 

  • Maintain accurate colleague records, personnel files and HR databases, handling all information with strict confidentiality 

  • Prepare routine reports, schedules and attendance records as requested 

  • Assist with document preparation for HR processes such as contracts, confirmations and letters 

  • Keep department filing, supplies and stationery organised 

  • Take part in HR projects and learning opportunities that support your development 

Responsible Business   

  • Follow the hotel’s fire, life and safety procedures 

  • Report all accidents, dangerous occurrences and hazards, however minor, to your supervisor or Head of Department 

  • Uphold the hotel’s policies on confidentiality and ethics at all times 

  • Perform other duties as assigned by the People & Culture team 

Accountabilities 

  • Reports to the People & Culture Manager 

  • Accurate, timely and confidential HR administration 

  • Reliable coordination of recruitment, onboarding and colleague service logistics 

  • Smooth running of colleague events and activities 

  • Compliance with company policies and confidentiality standards 

WHAT WE NEED FROM YOU  

To thrive in this role and bring poise and precision to the guest journey, you'll need: 

  • Diploma or Bachelor’s degree in Human Resources, Business Administration, Hospitality or a related field 

  • 0 to 1 year of experience in an administrative or HR support role; fresh graduates and internship experience welcome 

  • Strong organisational skills and attention to detail 

  • Proficiency in MS Office, particularly Word, Excel and PowerPoint; basic design skills are an advantage 

  • Good communication skills in English, both oral and written; Bahasa Malaysia and other languages an advantage 

  • A friendly, discreet and dependable manner, with the ability to handle confidential information 

  • Willingness to learn, take direction and support colleague events, including occasional work outside normal hours 

This position is only open to Malaysian citizens, permanent residents and spouse visa holders with the legal right to work in Malaysia. 

At Regent Kuala Lumpur, we want to elevate our guests above the noise, and this can only be achieved if we thoughtfully manage and connect the service processes. Every role here plays a part in that promise, bringing care and poise to the guest journey, whether guests see it directly or feel it in the quality of their stay. The People & Culture Coordinator provides day-to-day administrative and logistical support to the People & Culture team, helping our colleagues feel welcomed, informed and cared for. This is an ideal role for someone beginning their career in HR, combining warm, approachable service with careful follow-through, and offering a strong foundation in recruitment, colleague services and engagement within a luxury hotel.

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