Senior Process Associate
HCLTech · United States
Job Summary
Job Summary:
Review and moderate user-generated content to ensure compliance with platform policies, legal requirements, and community standards.
Key Responsibilities
Key Responsibilities:
Review text, images, videos, and other content for policy compliance.
Apply moderation guidelines accurately and consistently.
Take appropriate enforcement actions on violating content.
Escalate high-risk or complex cases as required.
Maintain quality, productivity, and SLA targets.
Participate in trainings, calibrations, and quality reviews.
Skill Requirements
Qualifications:
2 years of experience or 1 year of equivalent experience.
Prior experience in content moderation, digital safety, or trust & safety is preferred.
Other Requirements
null