Service Administrator
Cummins · Denver
Job Summary:
Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location
We are looking for a talented Service Administrator to join our Distribution business in (Colorado Springs, CO).
100% onsite ; Location: Colorado Springs, CO
Will make an impact in the following ways:
- Serve as the first point of contact with customers over the phone or at the branch
- Develop positive relationships with key customers
- Assess customer needs and gather pertinent information
- Create basic work orders in appropriate systems
- Provide status updates to customers as requested
- Maintain accurate service documentation and customer records