Senior Manager, HR Technology
FTI Consulting · Singapore
Who We Are
FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.
At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.
Are you ready to make your impact?
About The Role
The Workday HCM Product Manager is responsible for the product management of the Workday HCM suite, including Core HR, Recruiting, Onboarding, Absence, Benefits, Compensation, Performance, and Learning. This position will initially focus on driving our Workday implementation and enhancement efforts to success, then transition to continuous support and optimization of the platform. The role combines strategic vision and technical expertise to drive operational excellence through effective collaboration with stakeholders, optimal process design, and well-managed integrations across our HR technology landscape.
The ideal candidate will have:
- A commitment to continuous improvement and focus on delivering best-in-class user experiences in the moments that matter
- Proven experience anticipating, defining, and recommending solutions to complex HR business problems
- Strong project and change management skills with a proven ability to drive alignment among stakeholders across cross-functional teams
- Demonstrated ability to design, validate, and maintain integrations between Workday and external systems, ensuring data accuracy and reliability
What You’ll Do
- Support the successful implementation and enhancement of the Workday HCM suite by coordinating project activities, tracking deliverables, and ensuring project milestones are met
- Act as functional subject matter expert across the Workday HCM suite, partnering with cross-functional teams including HR leadership, HRIS, HR Centers of Excellence (CoEs), and local market HR teams to provide guidance and consultation on best practices and optimization strategy
- Responsible for identifying and implementing enhancements that will improve user experience, drive adoption, and maintain overall system hygiene and health
- Participate in the development and execution of the strategic roadmap for our Workday ecosystem, including module expansions, feature adoption, and integration strategy
- Own the lifecycle of Workday integrations, including requirements gathering, design, testing, deployment, and ongoing monitoring, with a focus on data integrity, security, and reliability
- Partner with integration owners and third-party vendors to troubleshoot data flow issues, resolve failed or delayed integrations, and manage changes that affect upstream and downstream systems
- Maintain integration documentation, data mappings, and dependency inventories to support audits, change management, and onboarding of new integrations
- Complete continuing education to increase domain and product knowledge across the Workday suite
- Drive process optimization and automation initiatives across the HR technology landscape
- Continuously analyze and evaluate current state solutions and advise on best practices to deliver best-in-class configurations
- Collaborate with stakeholders to influence and support HR technology and business process initiatives
- Oversee vendor relationships with third-party partner solutions (ex: First Advantage, Paradox, Avature, HR Acuity, etc.) and the integrations supporting them
- Manage direct reports, as needed
How You’ll Grow
We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.
As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.
Basic Qualifications:
- Bachelor’s degree in related field (Information Systems, HR, Business Administration, or similar)
- 6+ years of experience in HR Systems / HR Operations roles
- Hands-on experience configuring and supporting Workday across multiple modules
- Experience designing, building, or supporting integrations between Workday and external systems (e.g., EIB, Workday Integration Cloud, APIs, SFTP, or middleware platforms)
- Ability to travel to FTI office(s) as needed
Preferred Qualifications:
- Prior managerial experience
- Deep functional knowledge of the Workday HCM suite, including system architecture, configuration, business process framework, security, and integration capabilities
- Hands-on experience with Workday Integration Cloud, Core Connectors, or EIB-based integrations, including troubleshooting failed or delayed data loads
- Experience with integration monitoring, error handling, and data reconciliation between Workday and downstream systems such as payroll, benefits, finance, and identity providers
- Experience working in a global professional services or consulting environment
- Prior experience managing relationships with Workday and third-party implementation partners
- Demonstrated success in building and maturing a Workday ecosystem
- Strong background in HR process optimization and automation
- Experience with Workday partner technologies (example, Paradox, eSkill, HiredScore, etc.)
- Experience working in a matrix organization with multiple stakeholders
- Strong executive presence and ability to influence senior leadership
- Track record of building and maintaining strong cross-functional partnerships
- Workday certification(s) across the HCM suite
FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.