Cybersecurity Operations Supervisor 3rd Shift

SAIC · Remote Work

SAIC is seeking a dedicated Cybersecurity Operations Supervisor to support our 24/7/365 Enterprise Security Operations Center (ESOC) Detection & Response team. This position combines hands-on cybersecurity operations with technical leadership, personnel management, and operational oversight. For the right candidate, this position may be remote anywhere in the US.

The supervisor will be assigned to 3rd shift, with responsibility for overseeing personnel across both weekly schedules (Sunday – Wednesday and Wednesday – Saturday).
• Third shift: 10:00 PM – 8:00 AM EST

The Supervisor is responsible for supporting security investigations, maintaining team performance, developing analysts, and driving continuous improvement across ESOC operations.

Role Overview:
The Cybersecurity Operations Supervisor serves as a hands-on technical and operational leader within the Detection & Response team. This position conducts security investigations, manages assigned security incidents, and provides technical guidance to analysts while overseeing daily cybersecurity operations.

The Supervisor is responsible for managing and developing assigned personnel, ensuring the quality and timeliness of security investigations, maintaining operational readiness, and driving accountability for team performance. The role also supports continuous improvement of SOC processes, procedures, and operational capabilities through collaboration with internal cybersecurity teams and stakeholders.

Job Duties:

Supervise daily D&R operations, ensuring effective security monitoring, incident triage, investigation and escalation in accordance with established procedures.
Independently investigate security alerts and incidents using SIEM, EDR, and other security monitoring tools to analyze suspicious activity, determine potential impact, and support appropriate response actions.
Provide technical guidance and investigative support to cybersecurity analysts, assisting with complex investigations, troubleshooting, and incident escalation.
Manage assigned personnel, including performance evaluations, coaching, professional development, attendance, and accountability for individual and team performance.
Oversee operational workloads, investigation prioritization, task assignments, and staffing coverage to maintain effective 24/7/365 security operations.
Ensure the accuracy, completeness, and timeliness of incident investigations, case documentation, and escalation activities through routine quality assurance and performance reviews.
Monitor and assess operational performance metrics, identify performance gaps, and implement corrective improvements within established authority.
Lead the onboarding, training, and development of cybersecurity analyst through technical knowledge sharing, cross-training, and constructive feedback.
Identify opportunities to improve detection and response workflows, operational procedures, and team effectiveness, recommending and implementing improvements through established approval processes.

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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