Host Ambassador - Eldorado Scioto Downs Columbus, Ohio
Caesars Entertainment · Columbus
The Host Ambassador assist in managing all aspects of the customer journey while on property, simultaneously coordinating with the property’s Executive Host Team on pre and post trip planning. Your overarching purpose in this role will be delighting our guests, exceeding their expectations through gracious, enthusiastic, and personalized service.
As a member of this team, you will be the first line of contact with the property’s very best guests. The ideal candidate for this position will possess inherent customer service skills, a passion for customer care, and a commitment to proactive service and recovery as necessary. Members of this team will operate in a highly collaborative way and should have sharply honed interpersonal skills, inspire confidence, and exude authenticity with regards to both guest and team interactions.