Fast and Fresh Department Manager
Hy-Vee · Altoona
Additional Considerations (if any):
Must be 18+-
At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Fast & Fresh Department Manager
Department: Fast & Fresh
FLSA: Hourly
Revision Date: 07/2026
About Hy-Vee
At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.
The Role and Why It's Important
The Fast & Fresh Manager sets the standard for customer service, employee relations, cleanliness, and profitability across the entire department, presenting the best quality products at a competitive price. In this role, you'll lead and develop your team, drive sales, manage inventory and pricing, and ensure the department runs efficiently and profitably every day.
If you are an energetic, customer-focused leader who thrives in a fast-paced environment and takes pride in running an exceptional operation, we'd love to have you on our team.
What You'll Do
No two days are exactly the same, but here's what you can expect:
Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
Maintain a positive attitude and create an atmosphere of friendliness, teamwork, and accountability throughout the department
Recruit, hire, train, supervise, discipline, and evaluate all department employees
Determine department goals with the Store Director and write the department work schedule
Establish a daily work plan, communicate with employees regarding sales and ideas, and handle customer issues promptly
Inspect signage and displays for quality and quantity of merchandise and order product for replenishment
Figure retail pricing, ensure correct pricing, and ensure pricing is competitive in the market area
Extend and post invoices and oversee department bookkeeping procedures
Analyze weekly and monthly sales and trends, compare to actuals, prepare ad projections, and write ads
Conduct department inventory and plan displays, promotions, and pre-orders
Ensure proper temperatures and storage procedures are maintained to guarantee freshness and control shrink
Understand and troubleshoot equipment and ensure maintenance is performed
Fill displays, work in the sales area, unload trucks, check in delivered merchandise, and place product in appropriate storage areas
Attend meetings and seminars and participate in continuing education
Handle confidential information including employee compensation, monthly results, inventory reports, sales and profit data, and warehouse pricing with discretion
Adhere to all Hy-Vee policies and store guidelines
Report to work when scheduled and work the expected number of hours
Your Skills
Solve practical problems and interpret instructions across a variety of situations with limited standardization
Perform arithmetic calculations involving fractions, decimals, and percentages accurately
File, post, and organize materials; copy data accurately between records; and guide people with clear direction
Lead and develop a team while building a collaborative, customer-focused department culture
Reporting Relationships
Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home
Direct Reports: Fast & Fresh Department Employees
Education and Experience
High school diploma or equivalent experience required; over one year of related work experience preferred
Physical Requirements
Frequently stand and walk throughout a shift in sales, food service, or delivery areas
Where applicable to the role: ability to safely use sharp knives and blades for food preparation
Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties
Working Environment
This is a fast-paced role performed both inside the store and outside at the fuel area. You will have frequent exposure to temperature extremes and dampness, with possible equipment movement hazards and exposure to cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.