(UAE Nationals Only) Manager - Premium Call Centre .CXC - RBG - DBC RAK Call Center.Client Experience and Conduct Group

Mashreq · United Arab Emirates

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At Mashreq, we are looking for an experienced and passionate individual to join our CXC - RBG - DBC RAK Call Center team. As the Manager of the Premium Call Centre, you will play a vital role in enhancing our client's experience and conduct. Your primary responsibility will be to manage and optimize the Contact Centre's operations, with a key focus on digitizing processes and encouraging self-service options.

We are seeking a Manager for our Premium Call Centre, with a focus on Emiratization. The successful candidate will lead and manage our Contact Centre, driving digitization and self-service initiatives.

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