Advising Technology & Experience Manager - Student Success Administration - UTK

University of Tennessee · Knoxville

The Senior Coordinator of Advising Technology & Experience provides specialized expertise and coordination related to the academic advising experience, student-facing technology solutions, project coordination, and a deep understanding of advising practices. This position evaluates complex advising processes, technology needs, stakeholder feedback, and data to identify barriers affecting students and advisors. This position also develops and recommends resources that promote effective use of advising systems and improvement of the advising experience through solutions consistent with university policies, practices, and strategic priorities. Using professional knowledge of academic advising, student success practices, and advising technologies, the position determines appropriate methods for completing assigned initiatives and adapts approaches when needs, priorities, or system requirements compete.

This position independently coordinates advising technology initiatives and continuous improvement projects, collaborates across colleges and university departments to evaluate needs, resolves issues, and implements data-informed solutions. Serving as a partner to the Director, this position maximizes the advising experience and technical skills (without enterprise-wide responsibility or a student caseload).

The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!

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