Customer Care Manager

University of South Florida · Tampa

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The Customer Care Manager is a professional service role which requires strong organizational and customer service skills. The Customer Care Manager will serve as a key operational leader within the Customer Care unit, responsible for supervising student workers and providing customer service to students and their families throughout the enrollment process. The position will ensure the delivery of efficient, accurate, and student-centered support services across multiple service channels, including phone, email, and virtual platforms.

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