Computer Operator I (Store)
AAFES
Performs routine tasks related to operating workforce management program (WFMP), point of sale (POS) systems.- Serves as the Subject Matter Expert (SME) for the Workforce Management Program (WFMP).
- Assists managers, supervisors, and timekeepers with scheduling and timekeeping system questions.
- Creates and publishes employee work schedules.
- Enters forecast and labor-planning data into workforce management systems.
- Reviews payroll and timekeeping records and makes corrections as needed to ensure accuracy.
- Supports store Point of Sale (POS) systems and related hardware.
- Troubleshoots, installs, repairs, and upgrades store computer hardware and software.
- Maintains administrative records involving purchase orders, inventory transfers, service tickets, and hardware orders.
- Provides technical support to store associates and management.