Key Account Manager
Bradken · Almaty
At Bradken, we're equipping the resource sector for a sustainable future. Our products operate in some of the world's toughest mining environments, helping customers improve productivity, reliability, and operational performance.
We're seeking a Key Account Manager to lead and grow strategic dealer and customer relationships across our Mining Products portfolio. This is an opportunity to work closely with customers, mine sites and channel partners, delivering solutions that create value while driving profitable growth across the region.
About the Role
You will play a key role in supporting Bradken's growth across the mining sector by developing strong partnerships, identifying new opportunities, and helping customers achieve better operational outcomes.
With a strong focus on Customer Centricity, you'll work closely with dealers and mine site customers to understand their challenges and deliver tailored technical and commercial solutions. You'll demonstrate Innovation by identifying opportunities to improve product performance and uncover new avenues for growth. Through a One Team approach, you'll collaborate with Engineering, Product Development, Manufacturing and Supply Chain teams to ensure customers receive exceptional support and service.
Your Impact
You will:
- Develop and grow strategic dealer and key customer relationships across the mining sector.
- Identify and convert new business opportunities while increasing market share across assigned territories.
- Provide technical and commercial support across Ground Engaging Tools (GET), Undercarriage and Bucket product lines.
- Conduct regular site visits to support product performance, strengthen customer engagement and identify operational improvements.
- Develop account plans, sales forecasts and pipeline reporting through Salesforce.
- Partner with internal teams to deliver customer-focused solutions and support long-term business growth.
- Monitor competitor activity, market trends and customer requirements to support strategic decision-making.
- Support commercial, forecasting and warranty activities to deliver strong customer outcomes.
About You
You are a commercially minded sales professional who enjoys building trusted relationships, solving customer challenges and developing opportunities that create value.
You will bring:
- Experience in technical sales, account management or mining-related commercial roles.
- Knowledge of mining, mobile plant, wear products or related heavy industry environments.
- The ability to engage confidently with both operational and corporate stakeholders.
- Strong commercial awareness and relationship-building capability.
- Experience working independently while collaborating across global teams.
- Proficiency in Salesforce CRM and Microsoft Office applications.
- Qualifications in Mechanical Engineering, Metallurgy or a related discipline, or equivalent industry experience.
- Willingness to travel domestically and internationally as required.
- Fluency in English, Kazakh and Turkish.
Job Location: Almaty, Kazakhstan
Why Bradken?
Everyone has a story. Be part of ours.
You'll join a global team that values safety, innovation and collaboration. Working alongside industry experts, you'll have the opportunity to influence customer outcomes, strengthen strategic partnerships and contribute directly to Bradken's continued growth across the region.
We offer:
- Safety-first environment and mindset
- Flexible work options
- Competitive Total Reward Packages, including sales incentives
- EAP for you and your family
How We Hire
About Our Screening Process
As we work with teams around the world, time-zone differences can make live screening challenging. To support a fair, consistent and inclusive evaluation process, we may invite candidates to complete a one-way video screening at a time that suits them. If you require adjustments or an alternative format, we're happy to discuss this with you.
Before commencing employment, you will be required to complete a psychometric assessment and pre-employment medical, including drug and alcohol testing.
We respectfully request no recruitment agency approaches.
Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance and business needs.
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