Customer Experience Advocate I

GM Financial · Chandler

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Why GM Financial?

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Our Purpose:  We pioneer the innovations that move and connect people to what matters.

This position will be posted until filled. 

As Customer Experience Advocate I, you will help strengthen the organization’s data integrity by supporting enterprise data governance frameworks across data quality, metadata, lineage, reference data, and critical data elements. This role analyzes complex data issues, coordinates remediation across technical and business teams, advances automated and audit-ready processes, maintains governed data assets, and supports data management tools and integrations while upholding security and regulatory requirements.

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