Operations Support Specialist (Retail)
Hollywoodbets · Durban
Hollywoodbets is a sports and entertainment betting operator that was born and bred in Durban, South Africa. Whether you’re in one of our upmarket retail branches or online, our customers can conveniently place bets in style anytime, anywhere.We’re proud to partner with local and international legends, from the Hollywoodbets Sharks and Brentford FC to iconic events like the Hollywoodbets Durban July. Being part of our Purple Team means being part of something bigger.
At Hollywoodbets, every day is a chance to learn, grow, and make an impact. We move fast, think big, and work together to turn bold ideas into reality. With passion, creativity, and a shared purpose, we bring our Purple Spirit to everything we do.
The opportunities here are endless. If you’re driven, curious, agile and ready to level up, there’s no limit to how far you can go with the Purple Team! Retail Operations Support plays a crucial part in our organization's achievements by spearheading efforts to resolve queries, minimize risks, fraud, and improve regional profitability & efficiency. Beyond conventional Retail duties, the Operations Support Specialist (Retail) will take the lead on analytical projects, offer vital assistance across diverse business functions, refine processes, establish policies and procedures, and manage the introduction of new projects. Scope of responsibilities also encompasses elevating customer experience, ensuring top-notch service, and preserving the aesthetics of our branches. This role demands exceptional problem-solving skills, unwavering attention to detail, and the ability to drive positive transformations within the company.