Digital Accessibility Analyst II

Iowa State University · Ames

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Information Technology Services (ITS) is currently accepting applications for a Digital Accessibility Analyst II (Systems Analyst II) position. ITS Digital Accessibility leads efforts to make course content, websites, apps, and other university digital media accessible. As part of this work, ITS Digital Accessibility guides cross-functional collaboration, engages stakeholders, and supports the adoption of institution-wide accessibility practices.

You will lead the ISU Digital Accessibility Community of Practice comprising technical personnel from across campus who are embedding digital accessibility into our work as a university. You will engage key stakeholders in conversations on why digital accessibility is critical and how it is achieved on campus. You’ll share accessibility guidance suitable for institution-wide use with assistance from subject matter experts and cross-functional strategic partners. Together with the rest of the ITS Digital Accessibility team, you’ll support the use of accessibility tools, testing, compliance efforts, and vendor partnership to improve accessibility across university digital services.

To be successful in this role, you should have strong oral communication, business writing, and presentation skills. You’ll be working with many different stakeholder groups, so your ability to guide and influence them is another important skill.

Every university environment presents unique accessibility needs, and success in this role depends on the ability to listen carefully, build relationships with campus partners, and develop tailored solutions.

Some key responsibilities include:

• Build and sustain partnerships with campus units to advance digital accessibility initiatives.
• Facilitate collaboration among technical professionals with accessibility responsibilities to share knowledge, resources, and best practices.
• Provide regular updates to community members on all things digital accessibility at Iowa State using online collaboration tools.
• Convert engagement into support for digital accessibility by sustaining partnerships with campus leaders and ensuring their voices are heard.
• Accept and prioritize requests for participation at meetings where an improved understanding of digital accessibility can help key groups better contribute to the university’s mission (i.e. workshops, conferences, retreats, executive meetings etc.).
• Support senior university leaders addressing accessibility issues by providing information, answers, and talking points about efforts in this space at Iowa State.
• Work with digital accessibility subject matter experts and learning and development professionals to create training materials for technical and non-technical audiences. 
• Collaborate with communications professionals to craft campus-wide communication, such as the digital accessibility newsletter and major project updates.
• Update and maintain how-to articles addressing technical accessibility challenges within the university’s library of Knowledge Base Articles.
• Assist IT professionals effectively use cloud-based content quality tools such as Siteimprove and Anthology Ally to detect accessibility barriers.
• Provide technical expertise on accessibility standards, WCAG requirements, and enterprise accessibility solutions.

Preferred Qualifications:

• Experience communicating technical concepts in-person, virtually, and in writing to audiences of varying technical ability at different organizational levels.
• Knowledge of the ADA Title II Web and Mobile Apps Accessibility Rule, the WCAG 2.1 AA standard, and common tools and techniques used to meet these requirements.
• Be Certified Professional in Accessibility Core Competencies (CPACC) through the IAAP.
• Experience facilitating group collaboration using online tools  
• Understanding of change management in a large organization 
• Knowledge of learning, development, or course design
• Experience working higher education 

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Application Instructions:
To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:

• Resume/Curriculum Vitae
• Letter of Application/Cover Letter

Why Choose Iowa State University?
Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:

• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday, and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program

If you have questions regarding this application process, please email employment@iastate.edu, or call 515-294-4800 or Toll Free: 1-877-477-7485.

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Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email eooffice@iastate.edu.

General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.

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