Inclusive Technology Assistant

Victoria University of Wellington · Kelburn

Are you a current student or recent graduate looking for a casual role?
Do you enjoy helping others learn new technology and solve problems?
Can you explain technical concepts in a clear, practical and easy-to-understand way?

Kōrero mō te tūranga - About the role

Te Herenga Waka – Victoria University of Wellington is seeking a motivated and reliable Inclusive Technology Assistant to join Te Amaru - Disability Services on a casual basis from February 2027.

The role works up to 15 hours per week and will suit current students or recent graduates.

The Inclusive Technology Assistant plays an important role in supporting disabled, rainbow and refugee-background students to access and effectively use digital tools, resources and technologies that enhance their participation, independence and success at university. Working alongside students and staff, the Inclusive Technology Assistant provides training, technical support and practical guidance to help students make the most of inclusive learning technologies.

The role also contributes to the ongoing development and promotion of inclusive technology services across the University, helping ensure students can access the tools and support they need to thrive in their studies.

This position is based at the Kelburn Campus and may involve engagement across multiple campuses as required.

Key responsibilities:

Training and Supporting Students
- Deliver one-to-one and group training on inclusive learning software, provide technical support, help students access digital tools and resources, and support students with a wide range of technology-related needs.
Inclusive Technology Advice and Support
- Identify barriers to effective technology use and work with students and staff to improve access, confidence and participation.
Training Resources and Service Improvement
- Create and maintain user guides, training resources and support materials, gather feedback, and contribute to the continuous improvement of inclusive technology services.
Promotion and Awareness
- Deliver training and information sessions for staff, promote inclusive technology across the University, and communicate with students about available resources and support.
Administration and Operational Support
- Contribute to service planning, reporting, project work and operational activities that support the delivery of Te Amaru services.
Student Wellbeing and Safety
- Maintain professional boundaries, contribute to a safe and inclusive environment, and respond appropriately when student wellbeing concerns arise.

Ō pūmanawa - About you

Key requirements:

An undergraduate qualification or studying towards one with a B grade average or above.
Strong knowledge of computer systems, software applications and digital tools.
Excellent problem-solving and troubleshooting skills.
The ability to explain technical concepts clearly and provide easy-to-follow guidance.
Experience creating user guides, instructions, training resources or educational materials.
Excellent written and verbal communication skills.
Strong organisational skills and attention to detail.
Experience working with people from diverse backgrounds and with diverse learning, communication and accessibility needs.
Confidence learning and using new technologies.
A commitment to equity, inclusion, accessibility and positive student outcomes.
Commitment to the application of Te Tiriti o Waitangi in an educational context.

Ētahi kōrero hai āwhina i a koe - Why you should join our team

Working as an Inclusive Technology Assistant is a meaningful opportunity to help students develop confidence, independence and success through technology while gaining valuable professional experience in training, accessibility, service development and student support.

We offer:

Casual employment for the 2027 academic year.
Competitive pay of $33.57 per hour, plus 8% holiday pay.
Comprehensive training, supervision and ongoing support.
Experience working in an inclusive, student-focused environment.
Opportunities to develop training, facilitation, communication, problem-solving and project skills.
Experience contributing to digital inclusion, accessibility and service improvement initiatives.
Valuable experience that can strengthen future employment and postgraduate applications.
The opportunity to contribute to equity, accessibility and student success at Te Herenga Waka.

People enjoy working with Te Amaru - Disability Services because they can see the direct impact their work has on students' educational experiences and outcomes. Our team is collaborative, supportive and committed to creating an inclusive university where all students can thrive.

You can learn more about our service here: www.wgtn.ac.nz/disability.

Role Description: Click here to see further information, including salary details.

If this link is not available, click 'apply' to view this on the University careers page.

Close date for vacancy: 03 November 2026.

Contact details for vacancy: If you have any questions regarding this role, please get in touch with Amanda Shrapnell (04 463 0061 or amanda.shrapnell@vuw.ac.nz).

How to apply: Please ensure you are applying for this role directly on our careers page and not via email. Candidates must submit supporting documents along with their resume, such as a cover letter.

We can only consider applicants who are citizens or residents of New Zealand or Australia or on a current working visa.

Mō Te Herenga Waka - About Our University

Te Herenga Waka - Victoria University of Wellington is renowned for its high-quality research and exceptional teaching. We attract people from around the world. Our university campus spans Te Whanganui-a-Tara Wellington - the creative, scientific and political centre of Aotearoa New Zealand - and our students thrive on the connections we have made here.

Explore the many benefits of working at Te Herenga Waka - Victoria University of Wellington. Find out where you fit in our strategic direction and learn more about our research expertise.

Casual role helping students develop confidence with technology.

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