Site Relationship Associate
PSI CRO · Hybrid Model
Company Description
Milestone One is a Site Enabling Organization with global headquarters in Zug, Switzerland. We understand what clinical study sites need, and our mission is to strengthen study delivery by supporting research sites and connecting them with sponsors and CROs worldwide.
Job Description
As a Site Relations Associate, you will play a key role in expanding and strengthening Milestone One's network of clinical research sites. You will build long-term relationships with investigators and medical institutions, promote Milestone One's value proposition, and support business development initiatives by identifying new collaboration opportunities and representing the company across the clinical research community.
In this role, you will:
Identify, build, and develop relationships with healthcare providers (private practices, specialty clinics, and regional health systems) within your assigned region.
Build and maintain long-term relationships with investigators, physician practices, specialty clinics, and healthcare organizations.
Identify qualified clinical research sites and support their onboarding into the Milestone One network.
Schedule and lead meetings with investigators, sponsors, CROs, and prospective collaborators to present Milestone One's services and collaboration opportunities.
Promote Milestone One's brand and value proposition through site outreach, presentations, conferences, and industry events.
Evaluate site capabilities and research experience to support network expansion with high-quality collaborators.
Collaborate with internal teams, including Marketing, Operations, and Clinical teams, to support business development initiatives and ensure consistent communication.
Share market insights and feedback from site interactions to support business development strategies.
Represent Milestone One at medical, pharmaceutical, and industry conferences, workshops, and networking events.
Support newly onboarded sites during the transition to the operational team and maintain ongoing relationships to ensure engagement and satisfaction.
Qualifications
Education: Degree in Life Sciences, Business, or a related field.
Certifications: ICH GCP training
What You Need:
At least 2 years of experience within a clinical research site environment.
Experience working with medical institutions, physician practices, or clinical research sites.
Background in clinical research site operations, site development, site engagement, or a healthcare practice setting required.
Solid understanding of clinical trial processes, site operations, and applicable regulations.
Experience building and maintaining professional relationships with healthcare stakeholders.
Ability to evaluate site capabilities and identify collaboration opportunities.
Knowledge and Skills:
Fluent in English.
Excellent communication, presentation, and relationship-building skills.
Strong negotiation and stakeholder management abilities.
Self-motivated, detail-oriented, and results-driven.
Ability to work independently and collaboratively in a cross-functional environment.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and internet research tools.
Valid Category B driver's license.
Additional Information
Hybrid position (between remote work and site visits).
If you are passionate about building strong partnerships within the clinical research community and want to contribute to expanding a global site network, we'd love to hear from you!