Test Administrator Hamilton, ON
Pearson · $18.95/hr (stated in the posting)
Job Description
Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for
information technology, academic, government, and professional testing programs around
the world. Pearson VUE provides a full suite of services from test development to data
management and delivers exams through the world’s most comprehensive and secure
network of test centers in more than 180 countries, where we validate the skills and
knowledge of millions of individuals every year. Pearson VUE offers a great environment to
start or grow your career, we are now hiring for a Regular Part-time Test Administrator to join our team-based Hamilton, ON, Canada
Pearson VUE is a business of Pearson, the world's leading learning company with global-reach
and market-leading businesses. Pearson is listed on both the London and New York stock
exchanges (UK: PSON; NYSE: PSO).
Pearson VUE offers a great environment to start or grow your career; we are now hiring a regular part-time Test Center Administrator to join our team in Hamilton, ON.
SCHEDULE REQUIREMENTS:
Our ideal candidate demonstrates flexibility and teamwork.
Available and willing to travel to other locations. This is strictly a part-time position and will remain as such
Ability to work 5 to 15 hours per week with an expectation to work more hours as needed
Employees must be available to work various shifts between the hours of 7 am to 6 pm during various shifts as scheduled, any day Monday through Friday. Saturday hours are 7 am to 8 pm.
Candidate must be open to flexible scheduling
Starting pay is $18.95/hr.
The Test Administrator position is responsible for providing a secure exam delivery and
superior customer service in a comfortable friendly environment.
Performs on-time site opening and closing procedures
Understands all testing procedures
Checks in examinees verifies identification, and explains the exam process
Monitor’s examinees while testing
Maintains a secure testing environment
Communicates with internal technical support to investigate and fix technical issues
Strictly adheres to company policies using careful judgment
Responsible for maintaining a professional and clean testing center with light housekeepingduties
Arrive on time for all scheduled shifts
Qualifications - External
One year plus of customer service experience preferred
A high school diploma or equivalent is required. Bachelor's degree or equivalent businessexperience preferred
Strong communication and customer service skills are a must, delivered with focused
attentiveness and moderate interaction
Must be flexible in work hours and days
Ability to complete all tasks in a timely and efficient manner, and handle a reasonableamount of stress
Intermediate experience in Microsoft Office Suite, Windows applications, Internet, andemail
Ability to operate a computer, fax, and telephone
Ability to lift 20 lbs on occasion. Must have the ability to stand for extended periods oftime while escorting candidates back and forth, up to 50-100 times per scheduled shift, toand from the testing room. Must have the ability to sit for long periods of time. Must beable to bend, stoop, & lift from a stooped position.
Must be able to work in a quiet, focused environment and hear spoken words in softvoices
Ability to see names clearly on id cards and the computer screen. Must be able to seesmall details at a distance.
Same Posting Description for Internal and External Candidates
Who we are:
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Job: Test Center Operations
Job Family: LEARNING_&_CONTENT_DELIVERY
Organization: Assessment & Qualifications
Schedule: PART_TIME
Workplace Type:
Req ID: 26413