Professional Services Sales Consultant
Ceridian
About the opportunity
The Professional Services Sales Consultant is a strategic Services Sales and Advisory leader responsible for shaping and selling implementation and value-added services solutions that enable customers to achieve their business outcomes and accelerate time to value from Dayforce. Working with Dayforce Sales Executives, Solutions Consultants and partners, the Professional Services Sales Consultant develops services delivery strategies to generate new business and identifies opportunities for add-on services. Client contact is typically with senior and executive-level leadership. The Client Partner must be comfortable interacting across all customer levels, and able to network and develop strong business relationships with prospects, customers and cross-functionally. The Professional Services Sales Consultant is responsible for developing solution designs and services proposals utilising a broad knowledge of consulting services.
What you’ll get to do
- Leveraging a deep understanding of Dayforce feature functionality and implementation best practice, the Client Partner:
- Validates that the proposed solution design will deliver on Dayforce value metrics, and establishes KPIs to monitor progress through implementation.
- Collaborates with Solutions Consultants and Product owners to align the Dayforce product roadmap with customer requirements.
- Establishes project scope, timelines, and roles and responsibilities to accelerate time to value and drive customer self-sufficiency.
- Develops strong relationships with systems integrators to create integrated solutions in joint sales opportunities.
- Provides the Implementation team and Services Leadership with context and understanding of customer scope, expectations and value drivers.
- Works with Staffing and Delivery leaders to ensure implementation project staffing and approach aligns with customer expectations.
- The Client Partner contributes to the growth and scalability of the Services Sales function by:
- Developing and enhancing segment and industry-specific sales collateral that reflects Dayforce best practice.
- Documenting common product gaps for discussion with Product owners.
- Identifying opportunities for implementation efficiency based on customer feedback.
- Suggesting value-add services offerings based on customer feedback and interactions with system integrators.
Skills and experience we value
- 6+ years of software industry experience, including 4 years of experience in solution design and implementation, and/or human capital management applications consulting.
- A strong combination of technology, leadership and interpersonal skills.
- Experience working with prospects throughout the sales cycle, including presentations, solution design and services proposal development.
- Excellent communication and negotiation skills as demonstrated leading engagements.
- Ability to travel across the UKI and EMEA region as required, up to 30%.
- An undergraduate degree or equivalent work experience.
What would make you stand out
- Experience working with systems integrators and/or strategic implementation partners is advantageous.
- Experience in change management an asset.