HCM Solutions Consultant
Ceridian
About the opportunity
As a Dayforce Evangelist, the Solution Consultant is an integral part of the pre-sales solutioning team. Solution Advisors should be well versed in Human Capital Management and have the talent to convey value and alignment in a confident and memorable manner. Solution Advisors are responsible for contributing to strategy and thought leadership that positions Dayforce as a leader for all areas of HCM. The Solutions Consultant drives new client acquisition and growth in our existing client base by providing pre-sales technical support to the sales team throughout the sales cycle, including identifying client needs and the facilitation of customer product/application understanding through interactive presentations, demonstrations and benchmarks.
What you’ll get to do
Provides Technical Sales Support
- Analyses an organisation’s existing HCM environment; proposes and demonstrates how Dayforce’s solutions can better address their requirements and solve business concerns.
- Offers insight and creative solutions to best meet the client’s needs.
- Leads and facilitates demonstrations to provide customer engagement and understanding.
- Participates in all aspects of the sales cycle including strategising, developing and presenting compelling and relevant solutions.
- Contributes to the RFP and demonstration knowledge base.
- Shares feedback and best practices to improve the sales team’s effectiveness.
Exhibits Technical Proficiency
- Maintains technical and professional skills to ensure proficiency in product offerings, in-depth knowledge of competition and awareness of industry developments and trends in the marketplace.
- Leverages technical and professional skills to increase productivity and customer satisfaction.
Maintains Accurate and Timely Customer, Pipeline, and Forecast Data
- Captures all relevant information in SFDC/CRM system.
- Follows all defined processes and timelines (SOW requirements, deal review process, price setting, service level requirements, demo scripts, expenses, etc.).
- Keeps current on Dayforce processes and any relevant changes.
Skills and experience we value
- University/College Degree/Diploma or equivalent related work experience.
- Minimum 2+ years’ experience in a technology-related role in a business environment.
- Proven knowledge of Human Capital solutions (Payroll, HR, Workforce Management, Talent Management) and related systems.
- Excellent communication (oral and written), problem-solving and organisation skills.
- Excellent interpersonal skills; builds trust and rapport with all levels of personnel.
- Demonstrated ability to function in a fast-paced, deadline-driven environment.
- Demonstrated business acumen, high energy and integrity, sense of urgency, work ethic and drive for results.
- Must have a valid driving licence.
- Able and willing to travel up to 40% of the time, including travel across the UK and occasionally internationally, as required.
What would make you stand out
- University Degree in Computer Science, Engineering or relevant software/computer-related fields.
- At least 1–2 years of knowledge of the concepts and principles in at least one of Dayforce’s key HCM verticals.