Customer Experience Associate (Seasonal)

AAFES

As a Customer Experience Associate, your enthusiasm for helping customers will provide a friendly and efficient experience. You’ll help cEmployment of Military Personnel During Off-Duty Hours 1-24. Enlisted personnel may be employed during their off-duty hours provided: a. Compensation is at the rate prescribed for civilian associates. b. They are appointed to part-time or intermittent categories of employment and do not work more than 34 hours per week. 1-25. Recruiting Managers (RMs)/Human Resources Offices (HROs) must obtain written or telephonic consent from the military member’s supervisor prior to employment. 1-26. The employment of active duty officers is prohibited by statutes.ustomers feel welcomed and become a multitasking superstar – starting conversations, making connections, and efficiently serving each customer will be your expertise.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Customer Experience Associate at the Exchange?

Greet every customer with eye contact and smile in your authentic way
Acknowledge every waiting customer as soon as they arrive
Accurately and efficiently engaging customers in appropriate conversation
Help customers by following the proper procedure

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!

Job Qualifications

Able to learn and adapt to current technology needs
Able to think quickly on the spot to answer customer questions

Additional Qualifications/Requirements:

Willing to cross-train and work in other areas of the store, as needed
Must possess a welcoming and helpful attitude toward customers and other team members
Cash handling experience preferred
Excellent communication skills
Basic computer skills
Retail experience preferred

A Customer Experience associate at the Army & Air Force Exchange

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