Service Coordinator
Action for Children · London
Job title: Service Coordinator
Salary: £35,000 per annum plus London weighting allowance £3333.
Location: Camden & Islington - London
Contract/Hours: Permanent, Full Time- 37 hours per week to include Saturdays with one day off during the week.
Benefits:
- Over 7 weeks inclusive paid leave and the option to buy or sell leave
Season ticket loan available.
- Cycle to work scheme
- Excellent training and the opportunity to undertake professional training for some roles
- Flexible maternity, paternity and adoption packages
- Up to 7% employer contribution and life assurance cover
- Blue Light Card eligibility with discounts at 15,000 national retailers
As part of our commitment to staff wellbeing, you’ll receive a paid annual Wellbeing Day to use however you choose, supporting a healthy balance between work and life.
At Action for Children, we offer more than just a job. Join us and you’ll be part of a team dedicated to giving children safe and happy childhoods. See how your skills can make a real difference, helping solve the problems children and young people face every day.
A bit about the role.
As service coordinator at our short breaks activity service for disabled children you will be responsible for supervising a team and providing leadership within the service. You will oversee the day-to-day management of referrals, respond to and manage safeguarding concerns, and facilitate regular team meetings to ensure high-quality service delivery.
Working closely with the Children’s services Manager, you will support the collection and reporting of data for stakeholders, helping to demonstrate outcomes and service impact. You will be ensuring that children and families receive timely, effective, and person-centred support.
Our services run during School Holidays and Saturdays during the day with some early evening activity clubs during the week.
What you do could make a difference
- You will support the collation of data and feedback for reporting.
- Communicate effectively and transparently to families, and relevant stakeholders.
- Be responsible for training and ongoing development of staff.
- Manage a team.
- Ensure records are kept up to date.
Let’s talk about you
Are you resilient and have a positive approach to change and challenge? We are looking for someone with a ‘can do’ attitude to join our team. Ideally you will have:
- Hold a Level 3 or above qualification relating to children, young people and families.
- Some experience of managing a team within children’s services.
- Experience of working within a multi-agency social care setting and applying safeguarding.
- Experience of managing cases, in accordance with agreed procedures, completing assessments, planning and reviews.
- Ability to communicate effectively and engagingly and to maintain independent professional relationships and boundaries.
- Producing concise and accurate reports to agreed standards, formats and timelines.
- Utilising management systems and databases to record data
- Ability to work collaboratively with Children’s services Manager.
Why Action for Children?
Every child should have a loving home, food, warmth, the chance to grow and learn - the support to cope with life’s challenges. But too many children don’t. By bringing your passion and unique skills and experience, you’ll help us change that where it really matters.
We've been driven by love to take action for children for over 150 years, giving them the protection and practical help they need. A lot’s changed since 1869. But what children really need, hasn’t. So as long as children need us, we’ll be here.
Will you join us?
About the Service
Islington and Camden Short breaks service supports disabled children to make friends, build confidence and enjoy fun activities and new experiences. Running during school holidays, on selected weekday evenings and Saturdays, we provide inclusive, flexible support tailored to each child’s needs, helping them develop and enjoy new opportunities.
How to apply
If you require any support to apply, please contact: recruitmentservices@actionforchildren.co.uk quoting ref 13907
Interviews will take place in person week commencing the 16th of November 2026.
Our Commitment to Equity, Inclusion and Anti-Racism
At Action for Children, we are committed to creating a workplace where everyone feels respected, valued, and able to thrive. We know that racism and discrimination create barriers, and we are taking active steps to challenge these inequalities in our organisation and in the communities we serve.
We strongly welcome applications from people who are Black, Asian, or from other racialised and ethnically marginalised communities, as well as disabled people, who are currently under-represented in our workforce. We are committed to removing barriers in our recruitment processes and ensuring fair access to opportunities.
We also encourage applications from men, who are under-represented in our Children’s Services roles. We recognise that people hold multiple identities, and we value the richness this brings to our team.
Want to know more about Action for Children?
Find us on Linkedin, Facebook or YouTube to get to know us better.
See below for further information about working with us:
Management Competency Framework
We are looking for a service coordinator at our at our short breaks activity service for disabled children in Camden and Islington to join our team. You will be responsible for supervising a team and providing leadership within the service. You will oversee the day-to-day management of referrals, respond to and manage safeguarding concerns, and facilitate regular team meetings to ensure high-quality service delivery.