Events Agent
Atlantis · BS
Main Duties & Responsibilities:
- Reviews Group Resumes
- Responsible for day-to-day operation of Conference Host Desk when assigned
- Reviews Daily Event Sheet and BEO’s
- Check status of meeting room set-ups
- Visually inspects all meeting rooms and public space areas
- Makes Note of any changes that are inconsistent with the BEO’s and takes immediate corrective action.
- During room inspection, notifies the appropriate departments for items which may be missing from set-up instructions. Ensure that all items are followed up on.
- Coordinates refreshments and changes to all meeting rooms with the proper operating department
- Inspect hospitality and office areas for cleanliness, water service, etc.
- Inspects any exhibit areas hourly for cleanliness
- Immediately meets with the Event Planner and verify that setups are correct. Inquires if there are any items that they would like to go over. Discuss last-minute changes. Check in with Event Planners a minimum of 4 times a day.
- Assist clients at any last minute or pending requests
- Check with the Conference Service Managers daily and review changes and concerns.
- Verifies that all Prompt Response requests are handled immediately
- Obtains profiles on Event Planner(s) and VIPs for coordination with operating departments during meetings and events.
- Coordinates VIP arrivals with VIP Services
- Greet selected VIP’s and coordinated their movements during stay
- Coordinates with the Business Center
- Completes weekly walk through of all meeting rooms to monitor for maintenance and other needs
- Attends BEO Meeting to review any changes
- Assists guests with directions and other problems
- Attend pre-convention meetings
- Ensures signage is in place for all events.
- Performs all other reasonable tasks requested by management.
The Company operates a twenty-four (24) hour business. Therefore, you may be rostered to work shifts, which may change from time to time.
Required Qualifications:
Minimum of 2 years college degree
Minimum of 1 year hotel or restaurant management experience preferable
Previous hotel-related experience
Demonstrated knowledge of food and beverage
Strong communication skills
Food Handler’s Certificate, First Aid and CPR
Why join Atlantis?
At Atlantis, you'll be part of a dynamic team dedicated to delivering world-class guest experiences while maintaining the highest standards of safety. If you thrive in an active environment, enjoy helping others, and are committed to excellence, we encourage you to apply.
Deliver high level of customized service to the conference client by accommodating all client requests and ensuring that all meeting rooms meet Atlantis’ high standards of service, working directly via radio contact with operating departments.