Sommelier
Beemok · Charleston
At Sorelle, hospitality is at the heart of everything we do. We are seeking a passionate, knowledgeable, and service-driven Sommelier to join our team and help create memorable dining experiences through exceptional wine service, leadership, and guest engagement.
As a Sommelier, you will serve as a key member of the dining room leadership team, guiding guests through our wine program, supporting operational excellence, and contributing to the ongoing development of our service culture. This role requires a strong foundation in fine dining, advanced wine knowledge, and a genuine commitment to hospitality. What You'll Do:
Guest Experience & Wine Service
- Deliver warm, welcoming, and personalized hospitality to every guest.
- Recommend, present, and serve wines in accordance with Sorelle's service standards.
- Guide guests through menu and wine selections with confidence and expertise.
- Anticipate guest preferences, dietary needs, and special requests.
- Monitor guest satisfaction and proactively resolve service opportunities.
- Support VIP experiences and special dining events.
Dining Room Operations
- Maintain an organized, polished, and guest-ready dining room environment.
- Support overall service flow and operational excellence.
- Assist with greeting, seating, food delivery, and tableside service as needed.
- Ensure consistent execution of food, beverage, and hospitality standards.
- Collaborate closely with Front and Back of House teams to deliver seamless service.
Wine Program Management
- Maintain wine cellar organization and inventory accuracy.
- Ensure proper storage, rotation, and quality of all wine products.
- Continuously expand knowledge of the wine list, menu offerings, and industry trends.
Training & Leadership
- Lead wine education and product knowledge training for the service team.
- Train and mentor new team members during onboarding.
- Participate in pre-shift meetings and menu education sessions.
- Support leadership efforts in coaching, developing, and elevating team performance.
Required Qualifications
- 3-4 years of fine dining or sommelier experience.
- Advanced knowledge of wine, food pairings, and fine dining service.
- Strong communication and interpersonal skills.
- Ability to confidently describe menu offerings and make thoughtful recommendations.
- Strong organizational skills and attention to detail.
- Proficiency with POS systems and Microsoft-based applications.
- Professional appearance and adherence to grooming standards.
- High school diploma or equivalent.
- Must meet the legal age requirement to serve alcohol.
Preferred Qualifications
- 5+ years of progressive dining room experience.
- Court of Master Sommeliers Level II Certification.
- Extensive food and wine knowledge with a passion for continuous learning.
- Demonstrated leadership and mentoring experience.
Physical Requirements
- Ability to regularly lift and carry up to 30 pounds.
- Ability to push or pull equipment with assistance.
- Ability to bend, reach, and work efficiently in confined service areas.
- Ability to work in varying temperatures, including kitchen and storage environments.
- Continuous visual, verbal, and auditory engagement required for guest interaction and service execution.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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BHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.