Analyst II - Tech Delivery

Bank of America · Charlotte

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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for capturing and refining business or system requirements that may involve a software change. Key responsibilities include working with stakeholders to understand their needs, analyzing problems, capturing requirements, creating solutions, solving problems either manually or through software, and providing subject-matter expertise on products to support scope and requirement decisions. Job expectations include collaborating with project stakeholders to analyze and confirm requirements, creating, analyzing, and improving processes and writing user and technical stories.

Position Summary:

• The Technology Partnership Development (TPD) team is seeking an Analyst to support research, analysis, and operational activities across the team’s engagement with internal stakeholders and external technology partners. This position is intended for an early‑career professional and is structured to provide exposure to enterprise technology strategy and partnership activity while operating within defined frameworks and with ongoing guidance.
• The Analyst contributes to team deliverables through analytical support, materials preparation, data management, and coordination activities, working closely with more senior team members to ensure consistency, quality, and alignment with enterprise priorities.

Responsibilities:

• Understands stakeholder needs to help envision and create a solution to solve a problem
• Supports cost and benefit analysis to align technology solutions to business strategy
• Gathers and catalogs functional, non-functional, and technical requirements for stakeholder requests
• Identifies the impact of modifications and enhancements to applications and assists with identifying integration points and the end-to-end solution design
• Assists users and development teams in application testing and troubleshooting, and may help with test planning and configuring test solutions to validate functional and system needs
• Documents processes, procedures and workflows for technology as needed
• Conduct structured research and fact‑based analysis on emerging technology trends and company landscapes aligned to enterprise priorities.
• Support preparation of briefing materials, summaries, and reference content for internal stakeholders.
• Assist in the development and upkeep of technology market scans, landscape views, and internal reference materials.
• Prepare background research to support meetings with technology companies, startups, and venture capital firms.
• Support engagement with internal partners by gathering inputs, documenting requirements, and synthesizing information related to business and technology needs.
• Assist senior team members in support of strategic partner engagement activities.
• Contribute to the tracking and documentation of partnership discussions and next steps.
• Maintain and update internal tracking mechanisms for technology companies and venture capital firms.
• Prepare presentation materials, working documents, and responses to ad hoc requests under direction.
• Support coordination and execution of TPD‑sponsored meetings, forums, and technology events.

Required Qualifications:

• Approximately 2 years of professional experience, ideally in a technology, analytical, consulting, or business support role.
• Demonstrated interest in technology and innovation within a large enterprise environment.
• Strong analytical and organizational skills with attention to detail.
• Effective written and verbal communication skills.
• Ability to work collaboratively within a large, matrixed organization.
• Proficiency in Microsoft Office (PowerPoint, Excel, Word).
• Demonstrated willingness to learn, take direction, and operate within established processes.

Desired Qualifications:

• Exposure to areas such as enterprise infrastructure, application development, artificial intelligence, or information security.
• Familiarity with CRM or research tools (e.g., Salesforce, PitchBook) is a plus.
• Ability to manage multiple tasks with competing priorities.
• Strong follow‑through and accountability for assigned work.
• Bachelor’s degree in business, technology, engineering, or a related discipline.

Skills:

• Agile Practices
• Analytical Thinking
• Business Acumen
• Collaboration
• Solution Delivery Process
• Influence
• Result Orientation
• Risk Management
• Solution Design
• Stakeholder Management
• Other

Shift:

Hours Per Week: 

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