Head of Quality & Assurance
Heathrow · London
As Head of Quality & Assurance, you will lead Heathrow Development's integrated approach to quality and assurance across a complex capital portfolio. Working closely with senior leaders, programme teams and delivery partners, you will help ensure major investment programmes are delivered right first time, driving excellence, consistency and value across Heathrow's transformative projects.
As Head of Quality & Assurance, you will lead Heathrow Development's integrated approach to quality, assurance and programme capability across a diverse portfolio of capital investments. Acting as the custodian of quality frameworks, methods and standards, you will help ensure projects are delivered right first time while providing tools and guidance for programme and project teams to effectively self-assure through Line of Defence 1. You will also lead assurance reviews to provide confidence in project delivery, governance, compliance and investment decisions. Through championing continuous improvement, organisational learning and the consistent application of best practice across Heathrow and its supply chain, you will play a key role in enhancing delivery performance and driving successful outcomes across the capital portfolio.
There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.
Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.
It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.
Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow.
Our rewards
We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions.
Working Location
Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You’ll need to be based in the UK and within a commutable distance to Heathrow.
Sustainable Travel to work
Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.
Equal Opportunities
As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.
Join Heathrow and play a key role in delivering the future of one of the world's busiest airports.