Nurse Manager (RN) - Monroe Residential Campus

Hillside Family of Agencies · Rochester

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$5,000 Full-Time RN Sign On Bonus!!!!

Job Summary

The Nurse Manager directs the health care services staff to ensure the delivery of quality health services to youth at a site or in a particular service. This role may also be responsible for providing health care oversight and medical case management for an identified caseload of youth, as well the clinical functions of the Registered Nurse (RN). 

This is a full-time position, primarily on Monday - Friday days, with flexibility for being on the on-call rotation required. This role oversees the residential nursing team at the Monroe Campus. It is supported by an Assistant Nurse Manager and the Residential Nursing Director.

Essential Job Functions

• Ensure the health care provided to the youth in care is compliant with all federal, state, and local statutes, regulatory agency standards and Hillside policies including but not limited to NYS Office of Mental Health (OMH), NYS Office of Child and Family Services (OCFS), NYS Office of People with Developmental Disabilities (OPWDD), NYS Education Department NYSED), NYS Department of Health (DOH) and Council on Accreditation (COA).   
• Develop and deliver coordinated health services in accordance standards of professional practice as part of an interdisciplinary team.
• Understand and assist with the development of all health care service delivery systems within the assigned location. 
• Maintain Full-Time Equivalents (FTEs) within budgeted parameters and manage expenses within the assigned health care services program. 
• Support process improvement initiatives in collaboration with agency leadership.
• Conduct ongoing quality assurance reviews for nursing systems and nursing staff.
• Monitor and respond to patient movement, including referral, admissions, health care and discharge.
• Advocate on behalf of youth in care to establish and maintain appropriate health care.
• Perform all clinical functions of a Registered Nurse (RN) for youth admitted to assigned programs, when needed.
• Create and maintain day to day staff scheduling to meet regulation and patient care requirements. 
• Attend meetings related to the admission process to obtain medical/psychiatric history, establish health care needs, and complete prior authorization for medications or medical necessity based on recommendation from medical and psychiatric team, when needed.
• Review health care recommendations from youth’s physician with the treatment team and family to encourage family participation and implement follow-up care recommendations. 
• Consult with pediatrician or other members of the patient’s health care team to follow up on physical and psychiatric medical concerns.
• Provide information for treatment, residential, program coordinators, case management and other agency staff for health service follow-up.
• Provide education to staff and patients on relevant consumer health topics, to help ensure proper care and follow-up.
• Document in each patient’s electronic clinical record all diagnostic assessments, individual plans of treatment, and treatment notes regarding recommended services and appropriate treatment.
• Provide discharge summary establishing health care follow-up, when needed.
• Function regularly as a preceptor for new staff and contract nursing staff.     
• Consult and coordinate with treatment team providers such as the treating physician, nurse practitioner, and clinician, as well as others to assess, plan, implement, and/or evaluate patient care plans while assuring continuity and quality of care.
• Provide nursing services, such as case finding, health teaching, health counseling, and provision of care supportive to or restorative of life and well-being to youth admitted to assigned programs.
• Function as a member of the local campus based or service-based leadership team. 
• Make sound critical decisions and have authority to implement decisions in conjunction with the leadership structure of the given area of responsibility.
• Maintain and adhere to ethics of confidentiality. Discuss confidential matters in an appropriate manner in compliance with the Health Insurance Portability Accountability Act (HIPAA).
• Assume on call responsibilities on a rotating basis as per service guidelines, as assigned.
• Maintain effective and professional relationships with assigned contacts at Temporary Staffing Agencies as appropriate to ensure that contract staff is retained as needed and all required onboarding and payroll processes are followed.
• While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.

LEADERSHIP DUTIES

• Leadership: Communicates, supports and links Hillside mission, vision, values, goals, and strategies to everyday work and establishes clear, meaningful, challenging, and attainable objectives and expectations that are aligned with those of the organization.
• Management: Aligns the right work with the right people; delegates tasks according to people’s strengths and interests. Ensures staff has the skills and resources to be successful. Provide staff with coaching, training and opportunities for growth to improve their skills. Treats staff fairly and consistently. Shares accountability when delegating and involves staff in setting their performance goals.
• Governance: Ensures Hillside policies, procedures and all applicable governmental laws/regulations/guidelines are followed. Makes decisions and has authority to implement decisions in conjunction with the leadership structure of the given area of responsibility.  

Education & Experience

• Successful completion of an accredited Associate or Bachelor’s Degree Nursing Program required. 
• Minimum 2 years of experience as a Registered Nurse required.
• Minimum 1 year of leadership experience required. 

SPECIAL REQUIREMENTS

• Active, unrestricted RN license in NYS required.
• Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards. 
• Basic Life Support (BLS) training within 60 days of hire and recertification annually.

Knowledge, Skills & Abilities

In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, Optimizes Decision Making, Builds Talent and Engagement, Manages Change, Fosters Accountability and Results, the following occupational competencies must be demonstrated:

• Demonstrate a commitment to quality using resources efficiently and with the greatest effectiveness.
• Sound judgment and critical thinking abilities to assess situations, prioritize tasks, and make timely and effective decisions, particularly in high-pressure or emergent situations.
• Possess and maintain accurate knowledge of all regulatory and practice regulations and treatment protocols with special attention to HIPAA requirements.
• Demonstrate the highest standards for ethical and professional conduct at all times and towards all youth and families.
• Demonstrate a thorough knowledge of services provided both by the Agency and by external service providers, and maintain contacts as needed in order to efficiently access care for clients.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work a variable scheduling including evenings and weekends
• The following physical demands are required:
  • Occasional sitting (up to 4 hours)
  • Occasional standing (up to 1 hour)
  • Occasional walking (up to 2.5 hours)
  • Occasional driving (up to 8 hours)
  • Continuous balancing (up to 8 hours)
  • Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours)
  • Weekly lifting up to 50 lbs. (community-based staff may be required to lift an empty wheelchair weighing up to 50 lbs.), 10-15 lbs. on a daily basis
  • Weekly carrying up to 55 lbs. approximately 10-100 ft., 10-15 lbs. on a daily basis
• Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.)
• Occasional exposure to dust, fumes, gases or chemicals is apparent. 
• Protective clothing or equipment required: Close toed shoes; Protective Shields, Universal Precaution PPE, Gloves for toileting and food preparation
• Ability to change positions as needed

$90,000 Minimum pay rate, $120,000 Maximum pay rate, based on experience.

At Hillside, we believe that healthy youth and strong families with opportunities to succeed are the foundation of any thriving community. Guided by this belief, we provide community-based services, education, and residential treatment to positively impact lives, in partnership with youth and families who have experienced trauma. From locations across Central & Western New York and Prince George’s County, Maryland, our programs serve nearly 10,000 youth, adults, and families each year.

Partnering with families and communities, we deliver high-quality, evidence-based services, in the appropriate settings — whether on residential campuses or in schools, homes, or the workplace. By measuring the impact of our work, we endeavor to deliver ever better outcomes every day.

Equal Opportunity Employer: Hillside is committed to equal opportunities for all, supporting a diverse workforce, creating development opportunities for our people. Hillside is an equal opportunity employer; individuals from underrepresented and/or marginalized identities, Veterans, and disabled persons are encouraged to apply. Upon request, reasonable accommodations will be provided for the disabled.

Total Rewards: We offer a competitive benefits package to include generous paid time off, paid holidays, comprehensive medical, dental and vision coverage, flexible spending account, 403(b) retirement savings plan with employer match, and Employee Assistance Plan – just to name a few of the amazing benefits at Hillside! World changers and change makers join our talent community every day. Apply online, get on board, and grow your career with us!

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