Front Office Supervisor

Human Resources Team · Christ Church

FRONT OFFICE SUPERVISOR

Job Summary: The front office supervisor ensures the smooth operation of the front office personnel in carrying out their duties. Daily responsibility places emphasis on the smooth operation of the reservations department and monitoring/supervising of front line team members.

Responsibilities:

Ensuring cleanliness of the front desk area
Ensuring proper telephone etiquette
Handling guest issues efficiently and promptly
Handling the daily running of all aspects of the Reservations department
Processing reservations by mail, e-mail, fax, or telephone and follows up with Central Reservation System
Creating and maintaining reservation records
Communicating updates to the relevant departments eg cancellations - groups

Qualifications:

BSc Hotel/Business Management or equivalent
Minimum two (2) years' work experience in a similar or comparative position

Sandals Barbados & Sandals Royal Barbados (St. Lawrence Gap)

These neighboring resorts combine lively island culture with luxury service. Staff here enjoy working in a vibrant, youthful atmosphere with opportunities to be part of the region’s most innovative hospitality services, including wellness and gourmet experiences.

FRONT OFFICE SUPERVISOR : The front office supervisor ensures the smooth operation of the front office personnel in carrying out their duties. Daily responsibility places emphasis on the smooth operation of the reservations department and monitoring/supervising of front line team members.

More jobs at Human Resources Team · Other jobs in Christ Church