Customer Service Rep (01472) - 12416 Dixie Highway
Domino's · Louisville
Company Description
We are MBR Management (a locally owned Franchise of Domino's) & we strive to treat all of our team members like family. Our goal is to get to know each team member & help you accomplish your goals whether it is a career with us or just earning some extra cash!
Job Description
Join our dynamic team as a Customer Service Representative at our Louisville, United States location! We're seeking an enthusiastic and customer-focused individual to provide exceptional service and create a positive experience for our valued customers.
- Greet customers warmly and take orders accurately in a fun and exciting environment
- Maintain a clean and sanitized workspace for both team members and customers
- Prepare and deliver high-quality products consistently
- Manage time effectively and multitask in a fast-paced work environment
- Utilize advanced technology and equipment to process orders efficiently
- Resolve customer inquiries and concerns with empathy and professionalism
- Collaborate with team members to ensure smooth operations during all shifts
- Assist in inventory management and organizational tasks
- Operate various equipment within the store
- Contribute to maintaining a positive and inclusive work atmosphere
Qualifications
- Strong communication skills with the ability to interact effectively with customers and team members
- Basic math skills for handling transactions and counting change
- Positive, upbeat attitude with a customer-focused mindset
- Physical ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds
- Willingness to learn and adapt to new processes and technologies
- Excellent multitasking abilities to handle multiple orders and tasks simultaneously
- Problem-solving skills to address customer concerns and operational challenges
- Flexibility to work various shifts, including days, evenings, and weekends
- Customer service experience preferred but not required
- Ability to thrive in a fast-paced, goal-oriented environment
- Team player with a collaborative spirit and desire to contribute to overall success
Additional Information
BENEFITS
- Flexible hours
- Competitive wages
- Employee discount on all food items
- Advancement opportunities
- Paid Training
FULL TIME DRIVERS BENEFITS (in addition to above benefits):
- Offered Health, Dental & Vision Insurance after 60 days of employment
- Voluntary accident coverage/Critical illness coverage
- Flexible Spending Accounts
- Ability to contribute to a 401(k)