Export Management (Executive)

BASF · Kuala Lumpur

LOCATION

Kuala Lumpur (Jalan), MYS

COMPANY

BASF Asia-Pacific Service Centre Sdn. Bhd.

JOB FIELD

Logistics & Supply Chain Management

JOB TYPE

Permanent

JOB ID

145356

FLEXIBLE WORK OPTIONS

On-site

Objectives of the Position

Responsible for ensuring export management are as per stipulated guidelines, procedures and requirements.
Support process improvement, knowledge and risk management as per overseas delivery services.

Main Areas of Responsibilities and Key Activities

Processing & monitoring of customer orders for exports from different business units in compliance with legal, country or customer regulations
Fulfillment of customer-specific service agreements and order-related requirements
Responsibility for orders in line with the door-to-door accountability concept and monitoring of delivery reliability
Collaborate with Transport Managers, forwarders, Export Managers, and other stakeholders to resolve documentation discrepancies and ensure smooth, timely shipment execution
Prepare, validate, and monitor export related documents (e.g., BL/SWB, COO, COA, MSDS, packing list) in line with regulatory and operational guidelines
Support issue resolution by troubleshooting export order discrepancies and working with cross functional teams to prevent delays
Execute assigned export management transactions in SAP, ensuring correct data flow and documentation availability
Coordinate improvements to systems and processes, including participation in User Acceptance Testing (UAT) and providing feedback for enhancement
Work closely with internal partners such as the Supply Chain Nerve Center, Supply Chain Excellence, and Transport Managers to optimize efficiency, accuracy, and compliance
Provide backup support when assigned, ensuring continuity in operations and decision making

Job Requirements

Education

Diploma / Degree of any discipline

Working Experience

1-2 yearsin order management, export management, supply chain and logistics
Career startersor first professional experience in import export management and international trade

Technical & Professional Knowledge

Knowledge of import export and logistics processes as well as transport management
Experience in the use of MS Office and SAP R/3
Structured, independent and process-oriented working width
High degree of customer orientation
High proficiency in spoken and written English

BASF has been present in Malaysia since 1989, and operates a manufacturing plant in Pasir Gudang, Johor. BASF’s Regional Service Hub in Kuala Lumpur provides functional support services to BASF companies in 20 markets across Asia Pacific. BASF also provides infrastructure and utilities support services to its joint ventures BASF PETRONAS Chemicals and Toray BASF Resins at an integrated Verbund site situated in the Gebeng Industrial Zone, Pahang. BASF posted sales to customers in Malaysia of approximately €340 million in 2024 and had 2,579 employees as of the end of the year. Further information is available on www.basf.com/my