Facility Manager (Abuja)
Alpha Mead Group · Lagos
Company Description
Alpha Mead Group is a Total Real Estate Solutions Company established to provide robust business support services to local and international Real Estate investors or owners with interests in Facilities Management, Real Estate Development and Advisory, Security Systems and Technologies, Training, Healthcare Management, and Real Estate Financing Services.
Job Description
To oversee the technical and operational delivery of facility management services, ensuring the efficient, safe, reliable, and cost-effective operation and maintenance of building infrastructure, equipment, and services in line with contractual, statutory, HSE, and service quality requirements.
Key Responsibilities
- Manage the day-to-day technical and operational activities across the facility.
- Ensure effective operation and maintenance of electrical, mechanical, plumbing, HVAC, fire protection, building fabric and other critical building systems.
- Develop and implement preventive and corrective maintenance programmes.
- Supervise technical personnel, artisans, vendors and service contractors.
- Monitor equipment performance, breakdowns, maintenance schedules and service response times.
- Ensure effective use of CMMS/work-order management systems for maintenance planning and reporting.
- Conduct regular facility inspections and identify technical defects, operational risks and improvement opportunities.
- Coordinate planned and reactive maintenance activities while minimising disruption to occupants and business operations.
- Manage service providers and contractors, ensuring compliance with agreed SLAs, scope of work and quality standards.
- Monitor technical consumables, spare parts, tools and maintenance resources.
- Review technical quotations and provide recommendations on repairs, replacement and improvement works.
- Support energy-efficiency initiatives and monitor utility consumption.
- Ensure compliance with statutory inspection, certification and regulatory requirements.
- Participate in emergency preparedness, business continuity and incident response activities.
- Prepare technical and operational reports, including maintenance performance, breakdown analysis, energy consumption and facility condition reports.
- Monitor operational expenditure and contribute to effective cost management.
- Ensure compliance with HSE, QMS, company policies and client requirements.
- Drive continuous improvement in facility reliability, service quality and customer satisfaction.
Key Performance Indicators
- Planned Preventive Maintenance (PPM) compliance
- Equipment uptime/reliability
- Breakdown response and resolution time
- SLA compliance
- Maintenance cost efficiency
- Energy/utilities consumption
- Contractor performance
- HSE compliance
- Client/customer satisfaction
- Audit/QMS compliance
Qualifications
- Bachelor’s degree/HND in Mechanical, Electrical, Building Services, Facilities Management, or a related discipline.
- Professional certification in Facilities Management, Engineering, Project Management or a related field is an advantage.
- 7–9 years’ relevant experience, preferably in facilities management, commercial real estate, industrial, residential or mixed-use facilities.
- Strong knowledge of MEP systems, building operations and maintenance.
- Experience managing technical teams and contractors.
- Working knowledge of CMMS and facility management systems.
- Good knowledge of HSE and statutory requirements.
Key Competencies
- Technical and facilities management expertise
- People management
- Problem-solving and troubleshooting
- Contractor/vendor management
- Cost management
- Client relationship management
- Report writing and analytical skills
- Communication and interpersonal skills
Additional Information
- Good professional appearance and attitude.
- Diplomatic, tactful, discreet, flexible, resourceful and dependable
- Excellent leadership and project management skills
- Ability to work independently and as part of a team
- Outstanding organizational skills
- Strong attention to detail and a commitment to maintaining high safety standards.