SDR Coordinator

Arabic.AI · Amman

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Job Purpose   

As an SDR Coordinator at Tarjama& / Arabic.AI , you will support the commercial team efforts by reaching out to potential clients, identifying basic needs, and scheduling meetings for the team. You will play a key role in initiating the sales process by researching target companies, executing outreach campaigns, and maintaining accurate lead data.  

Duties & Responsibilities     

Lead Generation & Outreach Support 

• Assist in identifying and researching potential clients aligned with company services and target markets. 

• Execute basic outreach via email, LinkedIn, or phone under the guidance of senior SDRs and BDs. 

• Schedule and coordinate meetings or discovery calls with qualified leads for the commercial team. 

CRM Management & Data Accuracy 

• Accurately update and maintain lead records in the CRM system. 

• Track outreach activity, status updates, and meeting outcomes. 

Market Research & Prospecting Preparation 

• Conduct preliminary research on target industries, client profiles, and potential use cases. 

• Support the development of outreach lists and tailored messaging based on market segments. 

Team Collaboration & Knowledge Sharing 

• Work closely with the commercial team to align on priorities and outreach campaigns. 

• Share client feedback, objections, or common questions to help refine communication strategies. 

Activity Monitoring & Performance Reporting 

• Meet weekly activity targets (e.g., number of emails sent, calls made, meetings booked). 

• Regularly report progress and update team members on outreach results. 

Education, Experience & Qualifications 

• Bachelor’s degree in business administration, Marketing, or a related field. 

• (1-3) years of experience in sales development, sales operations, or any client-facing role. 

• Experience in sales, client interaction, in the technology or language services sector. 

• Good organizational skills and attention to detail. 

• Eagerness to learn and grow in a dynamic, fast-paced environment. 

• Strong interpersonal and communication skills, with a proven ability to collaborate effectively within cross-functional teams and engage with stakeholders at all levels. 

• Professional attitude, resilience, and a positive approach to challenges. 

• Basic knowledge of CRM tools (e.g., HubSpot, Salesforce) is a plus. 

• Strong communication and interpersonal skills in both English and Arabic. 

Behavioral Competencies   

Technical Competencies   

• Initiative   

• Problem-Solving   

• Team Oriented   

• Adaptability   

• Ability to Work Under Pressure   

• Sales and Prospecting Expertise 

• CRM and Sales Technology Proficiency 

• Email & Outreach Tools 

• Adaptability and Continuous Learning 

• Customer and Market Insight 

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