Service Engineer-I&S (Tap Hole Clay)

Calderys · Nagpur

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Responsibilities:

Adhere strictly to all safety rules of Calderys and ensure proper use of PPE at site.
Monitor daily application of tap hole clay products and share real-time updates with the team.
Take immediate action and coordinate with the THC team to address any site abnormalities.
Track and maintain daily records of Calderys and competitor stock, along with specific consumption data.
Collect casting and furnace data, update in Excel, and prepare weekly internal reports and monthly customer reports.
Monitor and report competitor performance with detailed observations.
Handle material activities, including unloading and shifting materials at the cast house.
Be flexible to travel and support trials or customer requirements at different locations.

Requirement:

BE/B.Tech or Diploma in Metallurgical Engineering or Ceramic Engineering.
BE/B.Tech with 3+ years of experience in blast furnace operations (cast house practices), preferably with similar roles and responsibilities in a competitor organization as explained above.
Diploma with 5+ years of experience in blast furnace operations (cast house practices), preferably with similar roles and responsibilities in a competitor organization as explained above
Proficient in MS Excel, Word, and PowerPoint, with strong presentation skills.
In-depth knowledge of blast furnace operations and casting practices.
Confident in handling technical discussions and effectively presenting product and application expertise to customers.

Preferred:

Candidates from diverse educational backgrounds (such as B.Sc., M.Sc., B.Tech in Mechanical or related fields) with more than 5 years of relevant experience and having performed similar roles and responsibilities with competitor organizations, may also be considered.

Responsible for business development of tap hole clay product, with a strong focus on the technical aspects of product application. Possesses in-depth knowledge of the cast house practices and blast furnace operations. Although based at a designated site but should be able to support as per business needs across multiple customer locations as required. Capable of handling technical discussions with customers confidently, effectively representing and enhancing the company’s brand value.

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