Vendor Technical Enablement Mentor
Ericsson · Riyadh
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About this opportunity
We're looking for a Vendor Technical Enablement Mentor who will provide practical, on-site technical mentoring to Authorized Service Provider (ASP) field teams, enabling them to execute end-to-end telecommunications site activities safely, correctly, and consistently with Ericsson ways of working.
Working alongside field teams, you will provide hands-on coaching across installation, testing, commissioning, troubleshooting, and handover, strengthening ASP technical capability and self-sufficiency across RAN, transmission, power, civil/site quality, and technical site surveys.
What you will do
- Coach ASP field teams through installation, integration, testing, commissioning, troubleshooting, restoration, and handover.
- Demonstrate technical standards across radio, microwave transmission, power, cabling, antennas, and site works.
- Review site readiness, surveys, TSSRs, drawings, BoQs, configurations, work plans, and site connections, identifying technical risks before execution.
- Support installation and commissioning quality, including cabling, grounding, RF checks, transmission configuration/alignment, power checks, alarms, and test records.
- Troubleshoot RAN, transmission, power, and site-related faults, supporting root-cause identification and corrective actions.
- Reinforce Ericsson technical standards, processes, tools, quality checkpoints, EHS, and customer requirements.
- Identify capability gaps and recurring quality issues and provide targeted coaching and practical knowledge transfer.
- Escalate safety risks, non-conformances, unresolved technical issues, and delivery risks.
- Coordinate with ASP supervisors, project/operations teams, and technical specialists to resolve dependencies and support timely handover.
- Maintain required site and technical documentation and promote ASP self-sufficiency.
What you will bring
- Bachelor’s degree in Telecommunications, Engineering, or a related field.
- Typically 5–10 years of telecommunications field experience, with hands-on GSM/RAN delivery experience and exposure to coaching or coordinating field teams.
- Practical experience in site installation, testing, commissioning, and troubleshooting, particularly across RAN and transmission.
- Knowledge of 2G/3G/4G/LTE/5G equipment, including RBS 6000-family installations, script loading, alarm clearance, fault finding, and basic commissioning.
- Experience with RF installation/testing, including VSWR/DTF checks and antenna installation.
- Knowledge of microwave and fibre transmission, including Ericsson Mini-Link TN/6600, VLAN configuration, link commissioning and troubleshooting.
- Familiarity with microwave configurations including 1+0, 2+0, 2+2, 4+0, XPIC, and E-Band.
- Knowledge of DC power systems, rectifiers, batteries, civil/site quality, site readiness, TSSRs, drawings, BoQs, and site connections.
- Understanding of integration, commissioning, acceptance, EHS, quality controls, documentation, and handover.
- Strong hands-on coaching, communication, troubleshooting, and problem-solving skills.
- Ability to work independently at field sites and travel as required.
- Proficiency in Excel and PowerPoint; familiarity with MS Project, Primavera, KPIs, and reporting dashboards.
Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Saudi Arabia (SA) || Jeddah
Req ID: 792901