Food & Beverage Manager
Accor · Colombo
Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
- Hospitality is a work of heart,
- Join us and become a Heartist®.
Job Description
This is an outstanding opportunity for an experienced Food & Beverage Manager who thrives on creating memorable guest experiences while leading teams through growth and change.
As our Food & Beverage Manager, you'll oversee all front-of-house food and beverage operations while partnering closely with our Executive Chef and leadership team to bring new ideas to life. You'll have the opportunity to contribute to the evolution of our restaurant and bar offerings, enhance service delivery and build a highly engaged team culture.
We're looking for a leader who enjoys balancing strategic thinking with hands-on operational leadership. Someone who can inspire confidence, build buy-in, develop talent and deliver exceptional results in a busy hotel environment.
What you'll be responsible for
- Leading the day-to-day operation of our restaurant, bar, café and in-room dining services
- Championing exceptional guest experiences and ensuring service standards consistently exceed expectations
- Supporting the development and implementation of new food and beverage concepts, promotions and service initiatives
- Creating a positive, inclusive and high-performing team culture where people are empowered to succeed
- Driving team engagement through coaching, mentoring, training and regular feedback
- Recruiting, developing and retaining talented hospitality professionals
- Working collaboratively with the kitchen team to deliver seamless and memorable dining experiences
- Managing labour costs, rosters and productivity to achieve commercial objectives while maintaining service excellence
- Identifying opportunities to grow revenue, enhance efficiency and improve overall business performance
- Monitoring guest feedback and translating insights into meaningful operational improvements
- Maintaining compliance with hotel policies, WHS requirements and sustainability commitments
- Effectively utilising systems including HumanForce, Micros and Purchase Plus
Qualifications
- Demonstrated leadership and problem-solving skills and excellent written and verbal communication
- Ability to lead, motivate and develop a diverse team
- Availability to work varied shifts including early mornings, evenings, weekends and public holidays
- Current Responsible Service of Alcohol and Food Handler qualifications
- Five years of experience in hospitality management is a must.
- Previous study in hospitality or tourism would be desirable but not essential. This position will provide a development platform to expand your knowledge and grow your skills in the hotel industry.