Sr Technical Adoption Specialist

Autodesk · Munich

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Job Requisition ID #

We are looking for a professional with Design and Manufacturing experience, supporting a broad range of technologies in large-scale environments. You will work closely with medium and large strategic customers worldwide to enhance their adoption of Autodesk solutions. You will join the Technical Adoption team within the Customer Success Management group. You will join a culture that values professional development, supports growth and rewards high performance.  

Responsibilities: 

• Deliver product, and workflow coaching sessions that help strategic customers adopt Autodesk solutions and activate key workflows
• Conduct coaching discovery calls to understand customer workflows, adoption barriers, learning needs, and desired outcomes
• Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology
• Develop, update, and maintain enablement content, learning resources, and digital assets that support coaching delivery and address specific customer workflow challenges, in line with Autodesk quality standards
• Lead live coaching and scalable group enablement sessions (1:many) for end users, including workflow-specific guidance and best-practice sharing

Minimum Qualifications 

• Advanced knowledge of Design and Manufacturing industry needs and workflows 
• Bachelor's degree or equivalent experience in Mechanical Engineering or similar
• Expert knowledge of Autodesk Inventor, Vault or Fusion Manage in a production environment 

• 5 – 6 years Design & Manufacturing or related field experience
• Excellent verbal and written communication skills including the ability to convey complex technical details coherently to a live or virtual audience
• Proven ability to be agile and learn quickly in a fast-paced environment
• Fluency in English and German, any other additional European language a plus

Desired Skills

• Strong communicator and able to build relationships at all levels, taking initiative
• Technical consulting experience and/or technical project delivery experience with large, demanding customers
• Additional knowledge of Autodesk Fusion, Fusion Manage and Autodesk Construction Cloud/Forma is beneficial
• Technical consulting experience and/or technical project delivery experience with large, demanding clients 
• Team player who enjoys supporting and interacting with other members of a shared responsibility team 

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About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

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Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

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We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging

In-Person Onboarding and Identity Verification

This role may require in-person onboarding and/or in-person ID verification.

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