Business Support Partner EMEA
Boston Scientific · Warsaw
Additional Locations: N/A
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
Business Support Partner EMEA
Work mode: Hybrid
Location: Warsaw
About the role
Primary focus is delivering a high level of service and superior customer satisfaction to EMEA Sales & Marketing teams. Acts as the main business partner for planning, providing the logistics, coordination and administrative support to, internal and external, meetings, events and business operations. Works with autonomy, with general instructions given on new assignments, always in compliance with internal policies, guidelines and procedures.
This role is based in Warsaw.
Your Responsibilities will include:
- Act as the key contact for EMEA Sales & Marketing teams, key stakeholders, external customers, preferred vendors, and conference organizers when needed. Provide guidance, answer questions on established policies and procedures, and direct stakeholders to the appropriate resources.
- Lead the end-to-end coordination of international meetings, training programs, and events based on detailed business requirements, ensuring timely communication and proactive collaboration with all stakeholders throughout the planning and execution process.
- Manage HCP engagement activities and associated documentation in full compliance with applicable internal policies and regulatory requirements. Use the Engage platform to support event planning, approval workflows, document management and reporting
- Collaborate cross-functionally with Marketing, Finance, Compliance, Procurement, and Country Business Support teams to ensure compliant and efficient execution of meetings and events.
- Manage the end-to-end purchasing process, including Purchase Requisitions (PRs), Purchase Orders (POs), vendor onboarding, and invoice processing.
- Coordinate with Compliance and Finance teams to ensure accurate and timely invoice approvals and payments.
- Support operational expense (OPEX) tracking and budget monitoring in partnership with FP&A and business stakeholders.
- Identify opportunities to improve business processes by leveraging digital tools, automation, and continuous improvement methodologies.
- Partner closely with the EMEA Business Support team to promote knowledge sharing, standardization of best practices, cross-functional collaboration, and effective backup support across the team.
- Provide on-site operational support for major EMEA events when business travel is required
What are we looking for in you?
- Experience in a similar Business Support, Events, Administrative, or Coordination role, preferably within the MedTech, Pharma, or Healthcare industry.
- Fluency in English, both written and spoken.
- Proficiency in Microsoft Office applications (Outlook, Excel, PowerPoint, and Word); experience with digital collaboration and event management tools (e.g., Engage) is an advantage.
- Experience in planning, coordinating, and supporting meetings, events, and training activities.
- Excellent organizational, prioritization, and time management skills, with strong attention to detail and accuracy.
- Ability to build and maintain effective working relationships with cross-functional teams and external stakeholders.
- A process-oriented mindset with a continuous improvement approach and the ability to identify opportunities for optimization.
- Strong problem-solving skills, with the ability to work independently and proactively manage competing priorities.
- Excellent communication and interpersonal skills, with a customer-focused approach.
- Ability to work effectively in a fast-paced, dynamic, and international environment.
We offer:
- The opportunity to work for Boston Scientific Poland, certified as a Great Place to Work®, reflecting our commitment to an inclusive, collaborative and high-performing workplace
- Hybrid work model (3 days in the office) with flexible working hours
- A truly international and innovative work environment
- Professional development, mentoring and career growth opportunities
- Access to advanced tools and systems
- An attractive benefits package, including:
- Private health care (Lux Med VIP)
- Multisport/Culture card
- Lunch card
- Life insurance
- Language courses
- Employee Assistance Program
- Employee Stock Purchase Plan (ESPP)
- Internal events and charity initiatives
Requisition ID: 636966
Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn.