Operations Executive
Digitide · Jalandhar
The Operations Executive will manage the day‑to‑day back‑office activities for the CLM Domestic BFSI vertical, ensuring that customer care executives deliver high‑quality service. This role involves coordinating with cross‑functional teams, monitoring performance metrics, and implementing process improvements to meet service level agreements. The incumbent will act as a bridge between clients, internal stakeholders, and the back‑office staff, fostering a culture of continuous improvement and customer satisfaction. Operations Executive to oversee back‑office processes, drive efficiency, and ensure seamless customer support for CLM Domestic BFSI operations at Digitide Solutions.