Chubb Risk Consulting Manager, Sales & Client Services
Chubb · Irvine
Chubb Risk Consulting is seeking a Director of Business Development to lead new sales initiatives, drive growth within existing accounts, and build strong client relationships. This role is responsible for delivering environmental, health, and safety solutions, ensuring exceptional client stewardship and comprehensive account management. Candidates with consulting experience in entertainment, film, movie production, or other industries are encouraged to apply, particularly those with strong client-facing, advisory, and solution-oriented experience.
Responsibilities
New Business
- Develop and maintain productive, professional relationships with key personnel and decision-makers for Environmental, Health, and Safety (EHS) and property risk engineering consulting services.
- Achieve sales objectives by collaborating with clients and prospects to analyze needs, gather data, and develop or propose tailored solutions.
- Utilize Customer Relationship Management (CRM) tools to track and measure key sales metrics, and implement targeted strategies for industry, service, and account growth.
- Coordinate activities to enhance the organization’s presence and capabilities in local, regional, national, and international markets.
Client Services
- Meet targets for profitable account retention and expansion revenue, while exceeding key objectives for designated accounts.
- Foster and sustain positive client relationships, delivering a high-quality customer experience to ensure consistently high levels of client satisfaction.
- Proactively assess, clarify, and validate client needs on an ongoing basis.
- Conduct technical field work within your area of expertise, such as assessments, evaluations, or audits related to EHS or property risk engineering.
- Execute activities to ensure successful project completion within budget and established timelines, including pre-project planning, coordination, stakeholder engagement, regular communication, managing change requests, project accounting, and invoicing.
Key Metrics
- Achieve sales objectives, including retention and expansion of existing business and acquisition of new business.
- Meet account revenue goals.
- Attain billable hours targets through account management and technical field work.
- Meet pipeline and forecast objectives.
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.