Consultant, Salesforce Development

CIBC · Toronto

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We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

Our CRM Development team builds and enhances the Salesforce capabilities that help deliver seamless experiences, stronger client relationships, and scalable business solutions across the bank. As a Consultant, Salesforce Development, you’ll design, configure, and implement Salesforce customizations and system integrations that support business needs and key decisions. You’ll take ownership of technical Salesforce solutions, including custom code, data migrations, data quality, third-party applications, and AppExchange products. You’ll develop high-quality applications using Lightning Components, Apex classes, and Triggers, while helping to establish strong practices for testing, deployment, version control, and ongoing refinement. You’ll also partner with Product Owners and squad members to translate requirements into technical documentation, support project scoping, and contribute to the successful delivery of CRM initiatives.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Deliver Salesforce solutions - Perform technical analysis, design, configuration, development, and implementation support for Salesforce customizations and integrations that align with business requirements.
• Build quality applications - Write, test, analyze, and implement high-quality code using Lightning Components, Apex classes, Triggers, and related Salesforce technologies to create reliable, scalable solutions.
• Support integration delivery - Develop and maintain integrations between Salesforce and other enterprise applications using real-time, batch, synchronous, and asynchronous methods, web services, middleware, and related tools.
• Strengthen technical practices - Define and monitor best practices for version control, code check-in, backup and recovery, testing, deployment, and iterative improvement to support stable and effective delivery.
• Partner across the squad - Work closely with Product Owners and cross-functional team members to gather requirements, create actionable technical documentation, and support the scoping and planning of CRM projects and initiatives.

Who you are

• You can demonstrate experience in Salesforce Sales Cloud, Financial Services Cloud, Salesforce architecture, application programming interfaces, Lightning Components, Apex classes, Triggers, and enterprise integrations. It’s an asset if you have experience with scripted data loader, web services, cloud or on-premise middleware, third-party applications, and AppExchange products.
• You have a degree/diploma in Software Programming, Computer Science, or a related field.
• You’re a certified professional. You have current accreditation and good standing in Salesforce development-related certification.
• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
• You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
• You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

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