Software Engineer II
DHL · Tempe
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.
Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine
DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today…
The Software Engineer II will design, develop, support, and enhance business-critical applications and platforms. The incumbent will be responsible for delivering scalable, secure, and maintainable solutions using modern full-stack technologies, with a primary focus on Node.js and Angular. The Software Engineer II will collaborate with stakeholders across multiple organizational levels, including country, regional, and occasionally global teams, to ensure applications effectively support business operations and strategic objectives. The Software Engineer II will also play a key role in managing escalations, troubleshooting complex issues, and driving continuous improvement initiatives.
Key Accountabilities:
Software Development & Solution Delivery
- Design, develop, test, deploy, and maintain enterprise web applications using Node.js, Angular, and related technologies.
- Lead technical design discussions and provide architectural guidance for new solutions and enhancements.
- Develop scalable APIs, integrations, and backend services supporting business-critical processes.
- Ensure application security, performance, reliability, and maintainability through adherence to established development standards and best practices.
- Participate in application modernization initiatives and technology roadmap planning.
- Evaluate and recommend tools, frameworks, and technologies to support evolving business needs.
Application Support & Incident Management
- Provide advanced technical support for production applications and services.
- Lead resolution of complex incidents, defects, and performance issues.
- Manage technical escalations and coordinate resolution activities across internal teams and external vendors.
- Conduct root cause analysis and implement preventive measures to reduce recurring issues.
- Support system upgrades, deployment activities, and release management processes.
Stakeholder Engagement & Collaboration
- Partner with business stakeholders, project teams, and IT leadership to understand requirements and translate them into effective technical solutions.
- Collaborate across country, regional, and global teams to support integrated platforms and enterprise initiatives.
- Communicate technical concepts and recommendations effectively to both technical and non-technical audiences.
- Participate in project planning, prioritization, effort estimation, and solution reviews.
Skills/Qualifications:
- Bachelor's degree in Computer Science, Software Engineering, Information Systems, or related field; or equivalent combination of education, technical training, and professional experience
- 5+ years of professional software development, software engineering, application architecture, incident management, and solution delivery
- Demonstrated experience designing, developing, and supporting enterprise software applications
- Strong experience developing modern web applications using Node.js, Angular, JavaScript, and TypeScript
- Experience designing and implementing APIs, integrations, and scalable application architectures
- Experience troubleshooting and supporting production systems in a business-critical environment
- Experience leading technical initiatives, making architectural decisions, and mentoring other developers
- Strong understanding of secure software development practices, application performance, and software quality principles
- Experience working in global and cross-functional environments preferred
- Experience with Azure, AWS, or other cloud platforms preferred
- Experience with CI/CD, DevOps practices, Docker, and Kubernetes preferred
Employee Benefits & Incentives
DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include:
- Competitive Pay
- Bonus/Incentive Programs
- Retirement Savings – 401K with company match
- Medical, Dental, Vision, well-being programs
- Tuition Reimbursement
- Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
- Paid Leave
- Employee Discount Program
- Employee Assistance & Work Life Program
- Outstanding training opportunities
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.