Credit Controller

Findex · New Zealand

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Ready to bring your credit expertise to a close-knit, supportive team?

We're looking for a Credit Controller to manage a dedicated New Zealand client portfolio, working closely with our Key Relationship Managers to maximise cash flow and minimise risk. This remote role is open to candidates based in New Zealand. Findex employees in Australia and New Zealand are also encouraged to apply if you’re looking for an internal move.

We're looking for someone proactive and curious, who's comfortable picking up new tools and technology, and who brings strong communication and problem-solving skills to a varied, seasonal client base.

Your role, your contribution! 

We're looking for a hands-on, proactive, and capable Credit Controller who thrives on administrative detail and gets through high volumes of work efficiently.

  • Monitor the debtors' ledger against lock-up and cash collection targets.

  • Collect payments to monthly targets, and negotiate payment plans, fee funding and direct debits.

  • Build and maintain positive relationships with internal and external clients.

  • Keep debtor records accurate and up to date.

  • Escalate high-risk accounts in line with our credit policy.

  • Liaise between Key Relationship Managers and a diverse range of New Zealand clients.

The Benefits of joining us!

  • Flexible work arrangement, remote with hybrid working option to work one day a week in the office

  • Join a close-knit, supportive team spread across Australia, New Zealand and the Philippines

  • Clear career development pathway and ongoing training/support

  • Attractive salary package, plus health insurance and corporate benefits

What you bring to the role

  • Proven experience (5+ years) in a credit control or collections role - with practical, hands-on experience valued just as much as formal qualifications.

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