Client Leadership Business Director
Omnicom Group · London
Agency:
OmdJob Function:
Account Management and GrowthJob Subfunction:
Account ManagementJob Description:
ROLE SUMMARY
As Client Leadership Business Director, you will be responsible for managing and expanding client relationships while overseeing the delivery of integrated media campaigns. Acting as the primary point of contact for clients, providing strategic insights and ensuring that all campaigns align with client objectives and business goals you will lead cross-functional teams to drive client satisfaction and identify opportunities for account growth.
This position requires exceptional leadership, strategic thinking and communication skills to foster long-term client partnerships and ensure the agency's success in delivering high-quality, effective media solutions.
KEY RESPONSIBILITIES
- Build and maintain strong, long-term client partnerships, serving as a primary contact for the client and represent the client needs to other internal teams and external stakeholders
- Oversee integrated media strategies aligned with client goals, ensuring multi-channel campaigns are delivered on time, within budget and meet performance targets
- Identify opportunities to expand services within existing client accounts, prepare and present performance reports and offering insights and recommendations
- Understand client business goals, challenges, and market dynamics, ensuring client satisfaction and retention through consistent, high-quality service delivery.
- Mentor and support junior team members and coordinate and guide cross-functional teams for effective campaign execution
- Conduct market research to stay up-to-date on current and upcoming industry trends, sharing relevant insights with the client
To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.
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